Security Professional Casual – Premium Mall

Allied Universal; Toronto; On-site; CAD 42,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Career growth

Supportive work environment

Job summary

Allied Universal is seeking a Security Professional Casual – Premium Mall in Toronto, ON. The role involves mobile and foot patrols, monitoring CCTV, responding to incidents, and delivering exceptional customer service to shoppers, tenants and visitors.

Ideal candidates have 2–3 years of security experience, Ontario Security Guard Licence, a valid G-class driver’s licence, First Aid/CPR certification, and the ability to work rotating days, nights, weekends and holidays.

Qualifications

• 2–3 years of security experience, preferably in high-profile retail settings.
• Valid Ontario Security Guard Licence.
• Valid Ontario Class G Driver's Licence with a clean record.
• Must be 25+ years old for insurance eligibility.
• First Aid and CPR Certification required.

Responsibilities

• Conduct mobile and foot patrols throughout the centre and adjacent areas.
• Maintain visible security presence to deter theft and disturbances.
• Respond to incidents and calls for service promptly and professionally.
• Investigate and document incidents and maintain reports.
• Monitor CCTV and access control systems and report safety issues.
• Provide exceptional customer service to shoppers and tenants.
• Enforce rules and regulations and assist emergency services when needed.
• Prepare detailed logs and collaborate with management and retailers.

Skills

Security experience

Customer service

First Aid CPR

Driving licence

Microsoft Office

Education

High School Diploma

Ontario Security Guard Licence

Ontario Class G Driver's Licence

Tools

CCTV systems

Access control systems

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal® we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal is seeking Security Professional Casual – Premium Mall in Toronto, ON.

Location: Etobicoke, ONPay Rate: $21.00Schedule: Various shifts

Employment Type: Casual

Overview:

Allied Universal is seeking a professional, customer-focused, and highly motivated Security Professional Casual – Premium Mall to join our team at a prestigious retail shopping centre in Toronto, Ontario.

This position is ideal for security professionals who thrive in a fast-paced, high-profile environment and are committed to delivering exceptional customer service while maintaining a safe and secure atmosphere for tenants, retailers, employees, and visitors. The successful candidate will conduct vehicle and foot patrols, respond to incidents, and support the overall security operations of a premier retail destination.

Key Responsibilities:

• Conduct regular mobile and foot patrols throughout the shopping centre, parking facilities, and surrounding property.

• Maintain a visible security presence to deter theft, vandalism, trespassing, and other undesirable activities.

• Respond promptly and professionally to security incidents, emergencies, and calls for service.

• Investigate and document incidents, accidents, and security concerns in accordance with site procedures.

• Monitor CCTV, alarm systems, access control systems, and other security technologies.

• Provide exceptional customer service and assistance to shoppers, tenants, and visitors.

• Enforce property rules, regulations, and applicable legislation.

• Identify and report safety hazards, maintenance concerns, and security vulnerabilities.

• Assist emergency services and act as a first responder during emergency situations.

• Complete detailed reports, logs, and electronic documentation accurately and professionally.

• Collaborate with property management, retailers, contractors, and fellow security personnel to maintain a secure environment.

Qualifications & Requirements:

• Minimum 2–3 years of security experience, preferably within a shopping centre, retail, commercial, or customer-service-focused environment.

• Valid Ontario Security Guard Licence.

• Valid Ontario Class G Driver's Licence with a clean driving record.

• Must be 25 years of age or older for insurance eligibility requirements.

• Valid First Aid and CPR Certification.

• Strong report writing, communication, and interpersonal skills.

• Proficiency with Microsoft Office and security-related technology systems.

• Demonstrated ability to remain calm and make sound decisions in emergency situations.

• Professional appearance and commitment to delivering exceptional customer service.

• High School Diploma or equivalent.

• Must be legally authorized to work in Canada.

• Ability to work rotating days, nights, weekends, and holidays as required.

Preferred Qualifications:

• Experience working in a high-end retail, luxury shopping centre, or commercial property environment.

• Previous mobile patrol experience.

• Knowledge of access control, CCTV systems, and emergency response procedures.

Benefits:

• Competitive compensation.

• Paid training and professional development opportunities.

• Career growth and advancement within Allied Universal.

• Supportive and professional work environment.

Disclaimer:

As part of Allied Universal's standard hiring process, all candidates being considered for employment will be required to undergo a comprehensive background screening. This may include criminal background checks, employment verification, education verification, driver's abstract review, and professional reference checks.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.