Security Officer - SMHC

Winnipeg Regional Health Authority (WRHA); Selkirk; On-site; CAD 29,000 - 34,000; Full time

Job summary

Shared Health's Selkirk Mental Health Centre seeks a Security Officer to maintain safety for staff, patients, and visitors. The role emphasizes relationship-building, adherence to recovery-oriented models, and collaboration with clinical teams.

The incumbent will rotate across days, evenings, nights and weekends, with 12-hour shifts, in a 24-hour facility. Requirements include high school diploma, Security Officer Training, driver’s license and security certifications, plus clear background

Qualifications

• Must have Manitoba high school education or equivalent.
• Security Officer Training diploma or related security experience.
• Valid Class 5 driver's license and security guard license (Manitoba).
• Clear Criminal Record Check including Vulnerable Sector Search and Adult Abuse Registry.

Responsibilities

• Provide safety and security for staff, patients, and visitors.
• Operate CCTV, radios, and access-control systems as directed.
• Respond to emergencies and assist in crisis situations.
• Work in rotation across days, evenings, nights, and weekends.

Skills

Organizational skills

Time management

Written and verbal communication

Interpersonal skills

Calm under pressure

Team collaboration

Radio operation

Crisis response

Education

High school diploma

Security Officer Training diploma

Tools

CCTV systems

Radio communication

Card access systems

Job description

Requisition ID: 409655

Position Number: 21003446, 21003958

Posting End Date: September 3, 2026

City: Selkirk

Employer: Shared Health

Site: Shared Health - Selkirk Mental Health Center-Various Mental Health and Addiction sites

Department / Unit: SH Security Services SMHC

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Evenings;Nights;Weekends

Work Arrangement: In Person

Daily Hours Worked: 12.00

Annual Base Hours: 2015

Salary: $21.797, $22.434, $23.104, $23.831, $24.581, $25.307

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Selkirk Mental Health Centre (SMHC) Security Services is built around a recovery model where building relationships with patients, staff and the public is encouraged.

SMHC is a 252-bed 24-hour facility that provides specialized inpatient mental health and acquired brain injury treatment and rehabilitation services to residents of Manitoba and Nunavut whose challenging needs cannot be met elsewhere in the provincial health care system.

SMHC has five specialized patient programs: Acute, Geriatric, Rehabilitation, Forensic and Acquired Brain Injury that are delivered on a campus-like setting with several buildings located throughout the property, as well as three offsite community group homes located in Selkirk.

SMHC is a facility with over 700 employees who work in a variety of roles. The security officer must have the skills and ability to deal with a variety of situations and interact with employees, patients, public and management. This position will also be required to work weekend shifts and holidays.

The grounds are open and are accessible by individuals from the surrounding community. At times these individuals may pose a risk to patients and staff through their actions, such as videotaping patients, soliciting drugs, providing contraband, or vandalizing the grounds and buildings.

Main Function

To provide safety and security for approximately 700 staff, 252 patients, families, visitors at Selkirk Mental Health Centre. All duties are carried out on a rotational basis in order to augment the treatment services provided at Selkirk Mental Health Centre (SMHC) to assist patients in their recovery and re-integration into the community. This position demonstrates a commitment to the vision, values, goals and objectives of SMHC, including a strong commitment to patient safety.

The incumbent receives direct supervision from the Manager of Security Services and the Security Shift Supervisor regarding workload, attendance and education sessions. The incumbent works in collaboration with coordinators of patient services (CPS) and the treatment teams.

Experience

• Prior security experience preferred.
• Experience providing security services dealing with difficult behaviours.
• Experience with security equipment such as CCTV, radios, card access systems.
• Experience with providing assistance in a crisis/emergency situation.
• Experience working in a healthcare environment, desired.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba Standards, required.
• Diploma from a recognized education facility for Security Officer Training, or a combination of previous experience in law enforcement or a military background.

Certification/Licensure/Registration

• Must possess a valid Class 5 driver’s license.
• Must possess a valid Manitoba Security Guard License and/or any future license mandated by Manitoba Justice to perform the duties of a Security Guard.
• Certification through the Canadian General Standards Board and/or Manitoba Security Guard Training Standard.
• Clear Criminal Record Check with Vulnerable Sector Search.
• Clear Adult Abuse Registry Check.

Qualifications And Skills

• Excellent organizational and time management skills.
• Excellent oral and written communication skills in English.
• Excellent interpersonal and team building skills.
• Ability to handle difficult and stressful situations in a calm and respectful manner.
• Knowledge of mental health issues, desired.
• Must be able to perform activities that include pre-landing inspections, activation of emergency systems and assisting patient off-loads.
• Demonstrated ability to use a two-way radio is required.
• Ability to interact well with others.
• Ability to retain information which is of a confidential nature.
• Must possess tact and diplomacy.
• Demonstrated ability to use discretion and good judgement.
• Ability to work independently with minimal supervision.
• Mature, professional manner.
• Ability to communicate clearly and effectively.

Physical Requirements

• Position requires a considerable amount of walking and the physical ability to restrain or evict unauthorized individuals.
• Physically able to perform the duties of the position.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.