Security Officer - Permanent Part-Time (Multi-site, SMMH homesite)

Muskoka Algonquin Healthcare; Bracebridge; On-site; CAD 52,000 - 72,000; Full time

Job summary

Muskoka Algonquin Healthcare is hiring a Security Officer to protect staff, patients and visitors across MAHC sites. You will respond to trauma calls, monitor safety, patrol parking lots and assist with patient handling as needed.

The role requires current Security Guard licensure, CPR and a community college law and security program or police training, with strong interpersonal skills and punctual attendance. Shifts include days, evenings, nights and weekends.

Qualifications

• Recent experience in dealing with the general public in a law and security role, preferably in Police Services and/or as a hospital Security Guard.
• Excellent interpersonal, written and verbal communication skills.
• Regular and punctual attendance is a requirement of this position.

Responsibilities

• Respond to trauma calls as a member of the team.
• Locate and report safety hazards, and correct where possible or submit a maintenance requisition for same.
• Patrol visitor parking lots for parking violations.
• Patrol staff parking lots and provide escort at shift change times and as requested by staff on hospital property during darkness.
• Check for unlocked doors, broken glass, malfunctions of emergency codes, malfunctions of automatic lights, blocked doors, fire exits, property damage, unusual odours and smoke.
• Maintain records and stats on database of all incident reports and other documents related to security activities.
• Maintain log of lost and found items.
• Provide continual foot patrols of the Hospital, both internally and externally.
• Assist nursing staff with patient restraints as requested by the Nursing Coordinator.
• Conduct internal investigations (i.e. thefts) and external investigations (i.e. trespassing).

Skills

Interpersonal communication

Public safety

Punctual attendance

Customer service

Education

Law & Security Program / Police training

Ontario Security Guard license

CPR certification

Job description

ROLE

As a Security Officer at Muskoka Algonquin Healthcare (MAHC) you are a vital member of the patient care team as you will protect the staff, the patient and visitors. In this role you will performs duties such as;

• Respond to all trauma calls as a member of the team
• Locate and report any safety hazards, and correct where possible or submit a maintenance requisition for same
• Patrol visitor parking lots for parking violations
• Patrol staff parking lots and provide escort at shift change times and as requested by staff on hospital property during darkness
• Respond to complaints with regards to gates not working and to repair gates when necessary
• Check for unlocked doors, broken glass, malfunctions of emergency codes, malfunctions of automatic lights, blocked doors, fire exits, property damage, unusual odours and smoke
• Maintain records and stats on database of all incident reports and other documents related to security activities
• Maintain log of lost and found items
• Assess maintenance call-in needs, in consultation with the Nursing Coordinator, to determine the seriousness and defer until morning where possible
• Provide cash escorts as assigned
• Provide continual foot patrols of the Hospital, both internally and externally
• Assists in all missing person searches according to hospital safety and security policies and procedure
• Assist nursing staff with patient restraints as requested by the Nursing Coordinator
• Conduct internal investigations (i.e. thefts)
• Conduct external investigations (i.e. trespassing)

Required Education & Certification(s)

• Community College Law and Security Program or graduate of a recognized Police training facility
• Current Licensure as a Security Guard with the Private Security & Investigative Servicesbranch of the Ministry of Community Safety & Correctional Services
• Current CPR certification

Required Skills & Experience(s)

• Recent experience in dealing with the general public in a law and security role, preferably in Police Services and/or as a hospital Security Guard
• Excellent interpersonal, written and verbal communication skills
• Regular and punctual attendance is a requirement of this position

Desired Skills, Experience(s) & Education

• Recent experience as a Security Guard in a hospital or care facility, including working with front-line clinical staff, patients, and members of the community
• Recent experience with mental health patients in an Emergency Department, or similar care facility, such as: patient sitting, providing 1-on-1 patient observation and participating as a member of a patient care team

Additional Information

Location: Multi-Site, working on site at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis

Department: Security

Hours of Work: Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement.

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department
• Legal entitlement to work in Canada
• Satisfactory Criminal Record & Vulnerable Sector Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

Required Skills

Required Experience