Security Officer

Winnipeg Regional Health Authority Inc; Dauphin; On-site; CAD 25,000 - 39,000; Full time

Job summary

Prairie Mountain Health is seeking a Security Officer to maintain a safe environment within health facilities. The role requires licensure as a Security Officer (Guard) in Manitoba, ability to operate radios, and proficiency with Microsoft Office.

You will work days and nights with 11.625 hours daily, and participate in incident response and safety protocols. Responsibilities include de-escalation, collaboration with clinical teams, and ensuring confidentiality while protecting life and property

Qualifications

• Grade 12 education or equivalent MB standards.
• Eligible for licensure to practice as a Security Officer (Guard) in Manitoba.
• Proficiency with radio communications devices.
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint).
• Ability to work alone or with minimal supervision in a high-stress environment.
• Knowledge of issues affecting vulnerable populations (homelessness, addictions, safety).
• Ability to communicate healthcare and community resources to clients.
• Physical ability for walking, standing, and restraining/eviction as required.
• Strong organizational, problem-solving and decision-making skills.
• Respect for confidentiality and working with diverse populations.

Responsibilities

• Maintain a physical presence within health facility to protect life and property.
• Maintain law and order and coordinate with law enforcement at PMH sites.
• Cooperate with staff to ensure harmonious operations across Prairie Mountain Health.
• Respond to safety threats and assist incident command as needed.
• De-escalate or resolve hostile situations following training and policy.
• Provide training and orientation to security personnel as directed.
• Respond to emergencies and assist incident management; act as Site Incident Command when required.
• Evict unauthorized individuals professionally and coordinate with clinical staff and police when necessary.
• Notify management about defective or unsafe equipment or infrastructure.
• Monitor CCTV and access control systems and report deficiencies.
• Perform interior/exterior patrols and report property issues.
• Other duties as assigned.

Skills

Professional judgment

Independent work under pressure

Vulnerable populations awareness

Healthcare/resources knowledge

Communication skills

Confidentiality

Organization skills

Problem solving

Team collaboration

Crisis intervention knowledge

Education

Grade 12 education (MB Standards)

Manitoba Class 5 Driver's Licence and access to personal vehicle

Tools

Radio communications devices

Microsoft Office suite

Outlook

Word

Excel

Access

PowerPoint

Job description

Department / Unit: Security Services

Job Stream: Non-Clinical

Union : MGEU

FTE: 1.0

Anticipated Shift: Days; Nights

Daily Hours Worked: 11.625

Salary: As per collective agreement

Position Summary:

The Security Officers are healthcare employees who are licensed Security Guards as per the Private Investigators and Security Guards Act. Security Officers provide a safe, comfortable and supportive environment for all clients, staff and visitors by encouraging reliability, effectiveness and efficiency in the operation of the Security Services department.

Qualifications:

• Grade 12 education (MB Standards)
• Eligible for and maintains licensure to practice as a Security Officer (Guard) in the province of Manitoba
• Proficiency with hand held radios or radio communications devices
• Province of Manitoba Class 5 Drivers Licence and access to a personal vehicle to provide service within Prairie Mountain Health
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Ability to display professional and sound judgment and decision-making skills, including the ability to work alone or without direct supervision in a high stress environment
• Maintain working knowledge of issues in supporting vulnerable populations, such as but not limited to, homelessness, vulnerable persons, addictions, HARM Reduction, crime prevention and public safety
• Ability to support clients through knowledge and communication of healthcare and community resources
• Maintains physical abilities necessary to carry out duties of the position which may include but is not limited to walking, standing, running or support physical intervention to restrain and or evict aggressive individuals as required
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Overview:

• Maintains a physical presence within the health facility to provide for the protection of life and property.
• Maintenance of law and order in coordination with law enforcement or other agencies as necessary at PMH owned or operated sites.
• Cooperates with all other staff to produce a harmonious working relationship throughout Prairie Mountain Health.
• Provides response to situations that may pose a threat to the safety or security of persons in or around PMH designated sites or properties.
• De-escalates or attempts resolution of direct hostile/aggressive situaitons in conformance with training designation, and required knowledge of crisis intervention/conflict resolution or other personal and public safety techniques, or as stipulated in regional policy and procedures.
• Supports and provides training and orientation to security personnel as directed.
• Responds to all emergency situations and supports the direction of the incident commander to assist in response or event management; or may as required act as the Site Incident Command until relieved in an emergency situation. Provides direct support for response to fire safety, evacuation or any other emergency codes as required.
• Evicts non-authorized person in a professional and sensitive manner. Coordinating with clinical providers as necessary and contacts police should situations dictate.
• Completes necessary notification to manager or supervisor when identifies defective or broken, unsafe equipment or infrastructure while performing the duties of the protection officer. This may include damage to parking lot resources, signage, grounds, CCTV equipment failure, door failure or unsafe surfaces.
• As required, ensures visitor and staff parking infrastructure are maintained and operable as per operational need. Completes parking enforcement as per policy and municipal bylaws.
• Monitors and works with CCTV, Card Access or other related security systems and controls or support plans as required.
• Provides for interior and exterior grounds patrols and responses. Reports deficiencies or damages to property, signage, lighting, vehicles or equipment.
• Other duties as assigned

This position is subject to a Criminal Records Check (including vulnerable sector), Adult Abuse Registry Check, and a Child Abuse Registry Check. The successful candidate will be responsible for any services charges incurred.

PMH has an Indigenous Human Resource Initiative and is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to voluntarily self-identify as being of Indigenous descent in their cover letter and/or within their application form.

We thank all applicants that apply but only those candidates selected for an interview will be contacted.