Security Officer

Rivercreeresort; Alberta; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player in the gambling sector is seeking a dedicated Security Officer to ensure the safety and well-being of guests and staff at their resort. This role involves monitoring designated areas, responding to security-related issues, and managing large crowds. Ideal candidates will have experience in security, preferably in a casino environment, and possess strong communication skills. Join a progressive team that values outstanding customer service and offers competitive wages along with excellent benefits. If you thrive in dynamic environments and enjoy working with diverse groups, this opportunity is perfect for you.

Benefits

Competitive Wage

Excellent Benefits

Shuttle Service

Participation in Service Program

Dynamic Team Environment

Qualifications

• 1-2 years of security/surveillance experience, preferably in a casino.
• Trained in self-defense and conflict de-escalation without force.

Responsibilities

• Ensure safety and well-being of staff and patrons.
• Patrol designated areas and monitor for intruders.
• Respond to service calls and maintain order.

Skills

Security/Security Surveillance

Conflict De-escalation

First Aid Certification

Report Writing

Communication Skills

Education

Education in Law Enforcement

Job description

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Overview

Note: The schedule for this position may vary and would require the ability to work shift work, late nights, overnights, weekends, and holidays.

A structured Security Officer role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Security Officer is to ensure the safety and well-being of guests and associates of the resort.

Reporting to the Security Shift Supervisor, the Security Officer monitors for activity that could be harmful to people at the resort. They are usually assigned an area of patrol and will respond to security-related issues as needed. The Security Officer will occasionally be required to manage large crowds and monitor for signs of vandalism or break & entry.

Responsibilities

• Responsible for the safety and well-being of staff and patrons of the resort.
• Patrol designated areas as assigned by the Security Shift Supervisor.
• Check doors, windows, locks, and building interiors for signs of damage or theft.
• Provide information, guide traffic, respond to complaints, and maintain order.
• Monitor for intruders, sometimes using electronic surveillance systems.
• Observe and document security-related activities.
• Respond to service calls for escorting, gaming chip fills/credits, money transport, and audits.
• Manage controlled key sets and badges for vendors, guests, and employees according to internal controls.
• Prioritize safety for yourself, colleagues, and comply with all Health and Safety requirements.
• Perform all other duties as assigned.

Qualifications

• 1-2 years of security/surveillance experience; experience in a casino environment is preferred.
• Education in a related field, including law enforcement, is an asset.
• Trained in self-defense and conflict de-escalation without force.
• Ability to remain calm and perform duties under stressful conditions.
• Current first aid certification is an asset.
• Physical ability to handle potentially aggressive situations and transport materials over 25 lbs.
• Strong verbal and written communication skills.
• Experience in report writing and incident investigation.
• This role suits individuals who appreciate clear rules, enjoy working with diverse groups, and controlling access to facilities.

The schedule may vary, requiring shift work, late nights, overnights, weekends, and holidays.

We Offer

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• Participation in the “Circle of Service” program rewarding outstanding customer service.
• Opportunity to work within a progressive, dynamic team environment.
• Collaboration with a skilled management team.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job functions: Other, Information Technology, Management
• Industries: Gambling Facilities and Casinos