Security Guard (Three Full-Time Positions)

City of Cambridge Ontario; Cambridge; On-site; CAD 68,000 - 73,000; Full time

Benefits offered by this job

OMERS pension

Comprehensive benefits

Job summary

The City of Cambridge is seeking a full-time Security Guard to join the Municipal By-law Compliance and Corporate Security Division. Reporting to the Security Supervisor, you will monitor property, respond to incidents, and enforce by-laws under Ontario law while promoting public safety.

The role requires strong communication, problem solving, and the ability to prepare clear incident reports. Shifts are rotating, with potential for long hours and weekend coverage, under the OMERS plan.

Qualifications

• Diploma in Law and Security or Police Foundations or equivalent.
• Must maintain valid Security Guard Licence per Ontario act.
• Strong communication and customer service skills essential.

Responsibilities

• Monitor and patrol City properties and grounds.
• Investigate breaches of security and safety hazards.
• Maintain log books of daily activities and incidents.
• Activate fire alarm and assist evacuations; escort authorities as needed.
• Manage access for visitors and contractors.
• Enforce By-Laws and City policies; respond to urgent situations.
• Resolve conflicts with staff and the public; de-escalate where possible.
• Prepare concise security incident reports and maintain documentation.
• Operate security software including CCTV and access control systems.

Skills

By-laws knowledge

Investigation procedures

Interpersonal skills

Communication skills

Security software (access control &amp

Notebook/report writing

Time management

Evidence collection

Driver's license (G)

Education

Two-year College Diploma in Law and Security

Valid Security Guard Licence

Tools

Access control systems

CCTV systems

Intrusion alarm systems

Duress systems

Job description

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity.

Job Profile

We are looking for a full-time Security Guard to join the Municipal By-law Compliance and Corporate Security Division, Planning and Growth Department available immediately. Reporting to the Security Supervisor, the following duties will apply.

What you will be doing

• Monitors and patrols assigned areas of City owned and/or operated properties and the surrounding grounds through physical patrols and by monitoring various security systems.
• Observes, investigates, and acts on possible breaches of security, criminal code violations, fire and safety hazards, illegal entry, theft, and malfunction or interruption of utilities, machinery or equipment.
• Records and maintains log books of daily activities and unusual or special occurrences.
• Activates and responds to fire alarm and safety systems and assists in evacuation procedures; escorts designated authorities, police, fire and paramedic personnel to emergency locations.
• Assigns daily pass and /or temporary cards. Provides access to authorized visitors i.e. contractors, guests.
• Supports the enforcement of various By-Laws, Acts, City policies and procedures including the Trespass to Property Act.
• Responds to urgent and potentially volatile situations and takes appropriate action related to members of the public and City employees.
• Resolves conflict situations including staff and general public complaints and disputes.
• Responds to public inquiries and represents the City by promoting security services that contribute positively to the results of the division, and corporate vision.
• Escorts or physically removes offenders and trespassers from City owned/operated properties under the Trespass to Property Act of Ontario.
• Monitors CCTV footage.
• Standing, walking or sitting for long periods in both indoor and outdoor conditions.
• Prepares notes and incident reports relating to unusual occurrences, detailing observations and actions taken.
• Complies with all applicable requirements contained in the Private Security and Investigative Service Act.
• Perform other duties as assigned.

Education

• Two-year College Diploma in Law and Security, Police Foundations or equivalent.
• Possession of and the ability to maintain a valid Security Guard Licence in accordance with the Ontario Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34.

Experience and Knowledge

Six (6) months to one (1) year experience in the following:

• Knowledge of City By-laws and relevant legislation.
• Knowledge of proper investigation procedures to ensure that incidents are properly handled and documented.
• Highly developed interpersonal and customer service skills including conflict resolution, problem solving, decision making and situational awareness.
• Communication skills to advise the public of violations, providing assistance and direction.
• Experienced and able to operate and monitor computerized security software including access control systems, CCTV Systems, intrusion alarm systems and duress response systems.
• Demonstrated ability to prepare clear, concise and legible notebook entries and detailed security incident reports.
• Good organizational and time management skills to prioritize workload.
• Evidence collection, court decorum and testimony.
• A valid Ontario Class G driver’s licence in good standing, with a driver’s abstract acceptable to the City (4 or less demerit points may be considered acceptable).

We will ask you for these items if you are hired

Proof of your current and valid certificate(s) and/or educational qualifications.

Worker Health and Safety Awareness Training certificate from the Ministry of Labour. (may be obtained post offer)

Current and valid Police Criminal Record and Judicial Matters Check to be provided prior to commencement in this position.

Valid G driver's license.

Your compensation

This position is within Grade 6 of the inside workers union Salary Schedule and has a salary range of $68,359 - $72,691. We offer a comprehensive benefit package and are an Ontario Municipal Employees Retirement System (OMERS) employer.

Hours of work

The regular hours of work will be scheduled on a continental rotating shift as scheduled by the supervisor. Shifts are 11 hours long (10 hours paid with a 1-hour unpaid lunch) and cover 7 days a week 24 hours a day (35 hours per week). Regular hours of work and shifts are subject to change at the discretion of the Supervisor.

Accommodation needs and protection of privacy

The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact [e-mail] to make your needs known in advance.

For more information on our Employment Equity, please read our full policy.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.