Security Guard - Retail

Kandor Management; Kelowna; On-site; CAD 25,000 - 33,000; Full time

Job summary

Guardteck Security in Canada is seeking a diligent security guard to monitor properties, enforce rules, respond to medical emergencies, and maintain detailed incident reports. The role includes access control, patrolling, and cooperation with emergency responders.

The ideal candidate holds a BC Security License, OFA 1, and has at least 1 year of security experience. The job may involve indoor and outdoor duties in a fast-paced environment.

Qualifications

• Must hold a valid BC Security License.
• OFA 1 certificate is required.
• Minimum 1 year of security experience.
• Strong written and verbal communication skills.

Responsibilities

• Maintain compliance with property standards, rules and regulations.
• Respond to medical emergencies with First Aid/CPR/AED support as needed.
• Manage access control procedures and deter trespassers.
• Prepare detailed incident and memo reports.
• Conduct periodic property patrols by foot indoors and outdoors.
• Assist emergency and law enforcement personnel as required.
• Provide customer service and maintain safety for patrons and clients.

Skills

Stand/walk long hours

Strong communication

English fluency

Education

British Columbia Security License

Job description

Posted Monday, July 27, 2026 at 7:00 a.m. | Expires Monday, August 31, 2026 at 6:59 a.m.

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies . We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Ability to utilize tact and diplomacy when on duty
• Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner
• Maintain a detailed memo book and prepare incident reports on all matters
• Able to conduct periodic patrols of property either by foot
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, and clients on the property
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed

Qualifications & Skills:

• Must be willing and able to stand, walk, and patrol by foot for extended periods (8-12 hours)
• Valid BC Security license
• Valid OFA 1 certificate
• Must demonstrate a high degree of professionalism
• Must have at least 1 year of prior Security experience
• Experience in Loss Prevention / Retail Security is considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to take a Proactive approach to all onsite situations
• Must be capable of retaining all relevant information provided by management and designated staff
• Able to take constructive feedback where appropriate
• Must be unafraid to attend highly stressful emergency situations
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Certification Requirements (All)

British Columbia Security License

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.