Security Guard - Mobile (Full-Time)

Kandor Management; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

Kandor Management in Calgary, AB, is seeking a Mobile Security Guard to provide visible patrol coverage across client sites using a patrol vehicle.

You will conduct mobile patrols, respond to alarms, document activities in the reporting system, and maintain professional conduct and equipment. Shifts may include evenings and overnights; you will work independently across multiple sites and coordinate with local authorities when needed.

Qualifications

• Valid Alberta Security Services Licence required or ability to obtain before start.
• Valid Class 5 driver's licence with clean driving abstract.
• Strong English communication skills, both verbal and written.
• Comfortable working independently and across multiple sites on nights/weekends.
• Experience with mobile reporting apps is a plus.

Responsibilities

• Conduct mobile patrols and respond to alarms as directed.
• Log patrols and incidents in the reporting system with timeliness.
• Provide professional security presence and de-escalation as needed.
• Coordinate with police/EMS when required.
• Perform pre/post-shift vehicle inspections and maintain vehicle cleanliness.
• Ensure keys/access devices are secured.

Skills

Alberta Security Services Licence

Class 5 driver's licence

English communication

Independent work

Night/weekend shifts

Mobile app reporting

Job description

Position Summary

The Mobile Security Guard (Mobile Patrol / Alarm Response) provides highly visible, professional security coverage across multiple client sites using a patrol vehicle. This role completes scheduled mobile patrols, responds to alarms and urgent calls, documents all activity in the reporting system, and supports client safety through deterrence, observation, and timely escalation when needed.

Key Responsibilities

Mobile Patrol Operations

• Conduct vehicle and foot patrols across assigned properties based on post orders and dispatch direction.
• Complete required checkpoint scans (NFC/QR where applicable) and verify doors/entry points, parkades, stairwells, mechanical/electrical areas (as authorized), and perimeter conditions.
• Maintain situational awareness and use patrol randomization principles when appropriate to support deterrence.

Alarm Response & Priority Calls

• Respond to intrusion/fire/medical alarms and urgent client requests as directed by dispatch.
• Perform safe arrival practices (scene assessment, exterior check, hazard awareness) and elevate to emergency services when required.

Reporting & Documentation

• Log patrols, observations, interactions, and incidents accurately and on time in the reporting platform.
• Write clear, professional incident reports with objective facts, timelines, and actions taken.
• Participate in daily/shift debriefs and support operational reporting where required.

Professional Conduct & Public Interaction

• Provide customer-service focused security presence while enforcing site rules professionally.
• Use de-escalation and conflict-avoidance strategies; disengage/escalate when risk increases.
• Coordinate with police/EMS and provide accurate information when requested.

Vehicle, Keys & Equipment Accountability

• Complete pre-shift and post-shift vehicle inspections and report defects immediately.
• Maintain cleanliness of patrol vehicle and protect company assets.
• Follow fleet card rules (authorized use only, receipts, accurate logging).
• Maintain strict control of keys/access devices and follow access protocols.

Required Qualifications

• Valid Alberta Security Services Licence (or ability to obtain prior to start).
• Valid Class 5 driver's licence with a clean driving abstract (company vehicle operation required).
• Strong English communication skills (verbal + written reports).
• Comfortable working independently, nights/weekends, and across multiple sites per shift.
• Ability to use mobile apps/technology for reporting and checkpoint verification.

Preferred Qualifications

• 1+ year security experience in mobile patrol, retail/commercial, or alarm response is an asset.
• First Aid/CPR certification is an asset.
• Experience with report writing platforms and GPS-enabled patrol workflows.

Physical & Working Conditions

• Prolonged driving with frequent stops; walking/standing, stairs, and outdoor work in all weather.
• Must be able to respond quickly, remain alert, and manage stressful situations calmly.
• Shifts commonly include evenings/overnights depending on route coverage.

Performance Expectations

• Patrol completion accuracy (including checkpoint scans) and on-time reporting.
• Response time and decision-making quality on alarms/calls.
• Report quality (clarity, completeness, professionalism).
• Safe driving, vehicle care, and asset/accountability compliance.

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