Security Guard - Healthcare

Paladin Security; Tofield; On-site; CAD 29,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid vacation

Management support

Career progression

Job summary

Paladin Security is hiring a Healthcare Security Guard in Tofield, Alberta. This on-site role offers full-time 12-hour shifts (19:00–07:00) with a pay rate of CA$20.00–CA$22.45 per hour.

You will manage access, patrol facilities, monitor security feeds, and assist medical staff while maintaining patient and staff safety. Ideal candidates hold a valid security license, First Aid/CPR Level C, and a high school diploma or GED, with strong English communication skills and the ability to stay calm

Qualifications

• Must have a valid Security License.
• Valid First Aid and CPR Level C Certification.
• High School Diploma or GED equivalent.
• Strong spoken and written English for reporting and interactions.
• Ability to stay calm, professional, and empathetic in high-stress situations.

Responsibilities

• Maintain a welcoming and secure environment by controlling access to the facility and restricted areas.
• Conduct routine patrols of indoor and outdoor areas, checking for safety hazards, unsecured doors, and potential risks.
• Monitor security feeds and respond to alarms, emergencies, and assistance requests.
• Use verbal de-escalation techniques to calm tense individuals while ensuring safety.
• Assist medical staff with patient safety monitoring when needed.
• Write clear, objective incident reports before the end of shift.

Skills

Empathy

Clear communication

De-escalation

Calm under pressure

Teamwork

Education

High School Diploma or GED

Job description

Full-time Tofield, Alberta On-site CA$21.25 - CA$22.45/hr

Overview

Healthcare facilities require a unique approach to security—one built on empathy, clear communication, and calm professionalism. As a Healthcare Security Guard, you play a vital role in keeping patients, visitors, and medical staff safe. This isn't just about patrolling hallways; it is about being a helpful, reassuring presence during challenging and stressful moments.

If you excel at de-escalating tense situations, care deeply about helping others, and want a stable career with strong team support and opportunities to advance, this role offers a meaningful way to make a difference in your community every day.

Compensation & Work Schedule

Pay Rate: $20.00 – $22.45 per hour

Shift Pattern: Full-time, 4 days on / 4 days off rotation (12-hour shifts from 19:00 to 07:00)

What Success Looks Like

In your day-to-day work, you will:

Maintain a welcoming and secure environment by controlling access to the facility and restricted areas.

Conduct routine patrols of indoor and outdoor areas, checking for safety hazards, unsecured doors, and potential security risks.

Monitor security feeds and respond promptly to alarms, emergency calls, and calls for assistance.

Use verbal de-escalation techniques to calm tense or upset individuals, prioritizing the safety and dignity of everyone involved.

Assist medical staff with patient safety monitoring when extra support is requested.

Write clear, objective, and detailed incident reports before the end of your shift.

Over time, success in this role means:

Building strong trust and open communication with facility staff, nurses, and local emergency services.

Becoming a dependable expert in healthcare security procedures, able to handle unexpected situations with composure.

Positioning yourself for internal promotions and career advancement through ongoing development and leadership opportunities.

Requirements

Must-Haves:

Valid Security License.

Valid First Aid and CPR Level C Certification.

High School Diploma or GED equivalent.

Strong spoken and written English communication skills for reporting and interpersonal interactions.

Ability to remain calm, professional, and empathetic in high-stress or emotionally charged situations.

Physical ability to walk, stand for extended periods, and respond quickly during emergencies across large facilities.

Nice-to-Haves:

Previous experience in security, customer service, or healthcare environments.

Formal training in verbal de-escalation or crisis management.

What We Offer

Comprehensive medical, dental, and life insurance benefits.

Paid vacation time.

24/7 management support to provide real-time guidance and ensure your safety on site.

Clear pathways for career progression and internal promotion.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.