Security Business Analyst - Digital Identity & Auth

Procom

Calgary

Hybrid

CAD 70,000 - 110,000

Full time

3 days ago

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Job summary

Procom in Calgary is seeking a Security Business Analyst for a contract role that blends remote work with one day per week onsite. You will support the delivery of our digital authentication strategy, including the Unified D2C Client Application and stronger phishing-resistant measures.

You will map customer journeys, document strategic product vision, and produce dashboards on authentication success and security trends while collaborating across teams to advance identity tooling and fraud

Qualifications

Experience delivering digital authentication initiatives or similar security programs.
Ability to map customer journeys and translate insights into strategy and roadmaps.
Proven skills in identity management, data analytics and reporting.
Excellent communication and problem-solving abilities with cross-functional collaboration.

Responsibilities

Support delivery of digital authentication strategies and secure identity tooling.
Monitor and improve business processes; produce metrics and dashboards.
Conduct customer research and journey mapping to inform product vision.
Document strategic planning for product roadmap and security requirements.
Collaborate with teams to strengthen phishing-resistant authentication and fraud controls.