Security Business Analyst

Procom; Calgary; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Procom in Calgary is seeking a Security Business Analyst for a contract role that blends remote work with one day per week onsite. You will support the delivery of our digital authentication strategy, including the Unified D2C Client Application and stronger phishing-resistant measures.

You will map customer journeys, document strategic product vision, and produce dashboards on authentication success and security trends while collaborating across teams to advance identity tooling and fraud

Qualifications

• Experience delivering digital authentication initiatives or similar security programs.
• Ability to map customer journeys and translate insights into strategy and roadmaps.
• Proven skills in identity management, data analytics and reporting.
• Excellent communication and problem-solving abilities with cross-functional collaboration.

Responsibilities

• Support delivery of digital authentication strategies and secure identity tooling.
• Monitor and improve business processes; produce metrics and dashboards.
• Conduct customer research and journey mapping to inform product vision.
• Document strategic planning for product roadmap and security requirements.
• Collaborate with teams to strengthen phishing-resistant authentication and fraud controls.

Skills

Business Process Management

Customer Research & Journey Mapping

Strategic Planning

Identity Management

Data & Analytics

Strong communication

Problem-solving

Tools

Ping Identity Tools

Job description

Security Business AnalystOn behalf of our client, Procom is searching for a Security Business Analyst for a short-term role. This position is primarily remote with 1 day/week onsite at our client’s Calgary office.Security Business Analyst - Job Description:The Security Business Analyst supports critical initiatives driving the delivery of the digital authentication strategy. Key initiatives include the development of a Unified D2C Client Application, adoption of stronger and phishing-resistant authentication, and the expansion of Ping to enhance enterprise fraud and identity tooling.Security Business Analyst - Responsibilities:• Support the delivery of digital authentication strategies• Monitor and improve business processes• Conduct customer research and journey mapping• Document and establish strategic planning for product vision and roadmap• Produce metrics and dashboards for authentication success rates and security event trendsSecurity Business Analyst - Mandatory Skills:• Business Process Management• Customer Research & Journey Mapping• Strategic Planning• Identity Management• Data & Analytics• Strong communication skills• Problem-solving abilitiesSecurity Business Analyst – Nice-to-Have Skills:• Experience with phishing-resistant authentication• Familiarity with Ping identity tools• Knowledge of fraud controls• Teamwork-oriented• Accessible and user-centric designSecurity Business Analyst – Assignment Length:This is a contract position ending on 12/31/2026, with the possibility of extension.Security Business Analyst - Start Date:ASAPSecurity Business Analyst - Assignment Location:Calgary, Alberta, Canada, primarily remote with a hybrid work arrangement requiring 1 day per week onsite.This posting is for an existing vacancy.