Security Agent (Part-Time)

FAIRMONT; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

FAIRMONT Royal York is seeking a Security Team member to ensure the safety of guests and premises. Responsibilities include conducting patrols, responding to emergencies, and addressing safety concerns. This is an exciting opportunity to work in a luxurious environment while contributing to guest experiences.

Benefits

Free Meals

Free dry-cleaning for work attire

Custom learning programs for skill development

Involvement in Health & Wellness, Sustainability, and DEI Committees

Qualifications

• Current First Aid and C.P.R. certificates required.
• Two years’ experience in security and safety preferred.
• Self-motivated individual with high energy.

Responsibilities

• Ensuring security and safety of guests and property.
• Conducting security assessments and responding to emergencies.
• Assisting with orientation of new staff on security procedures.

Skills

Excellent organization skills

Written and oral communication skills

Ability to work under stress

Education

Law and Security Diploma or equivalent

Tools

WordPerfect

Job description

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Job Description

The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance. The Security Team ensures that any violation to law or hotel policy is investigated and duly addressed. The Security Team member responds equally to both guest and employee security and safety concerns.

• Ensuring security and safety of all property, guests and employees
• Regular floor patrols, cash counts and crowd control
• Assisting in the orientation of new staff to hotel's security procedures
• Conducting security assessments to determine if hotel guests, employees and assets are properly protected
• Correcting and reporting of fire hazards, health and safety hazards
• Operating as a member of the Emergency Response Team
• Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations
• Responding to all alarms- perimeter door, local and hold-up
• Handling lost and found in conjunction with the Housekeeping Department
• Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
• Key control involving departmental audits and maintenance of key records
• Maintaining computer records of all actions in a Daily Activity Report
• Reporting all violations of Tenant Agreements
• Other duties as directed by the Director, Security Services and / or Supervisor, Security Services

Qualifications

• Current First Aid and C.P.R. certificates
• Law and Security Diploma or equivalent post-secondary education would be an asset
• Self-motivated individual who is animated and highly energetic with a sense of humour
• Two years’ experience in security and safety of property and people, preferably in a hotel
• Excellent organization skills, written and oral communication skills
• Computer knowledge of WordPerfect
• Ability to work with and learn security related technologies e.g. lock systems, camera systems
• Ability to effectively work with others in critical stress or emergency situations eg fire alarms, first aid, supporting emergency personnel
• High level of confidentiality when handling guest information

Additional Information

What’s in it for you?

• Free Meals : Healthy meals on us every shift.
• Dry Cleaning : Free dry-cleaning for your work gear.
• Skill Up : Custom learning programs to boost your talents.
• Impact : Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up : Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations : We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence :

Our Commitment to Diversity & Inclusion : At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.