Section Manager

Desjardins; Montreal, Lévis; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks vacation

Defined benefit pension

Group insurance incl. telemedicine

Wellness expense reimbursement & tele‑

Job summary

Desjardins in Lévis, Canada seeks a senior operations leader to manage a unit, supervise performance, and align actions with the organization’s strategic plan. You will develop talent, drive results, and ensure member and client satisfaction across service offers.

The role emphasizes change leadership, process optimization, and collaboration with administrative units to maximize outcomes. Fluency in French is required and equity, diversity, and inclusion are core values.

Qualifications

• Bachelor's degree required or equivalent experience.
• Minimum of eight years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsibilities

• Support the supervisor with work organization and operational planning for the unit.
• Develop, implement and track the unit’s action plan aligned with strategies.
• Establish management and communication practices to support change management and talent retention.
• Define and ensure activities related to the unit’s services to maximize business results and client satisfaction.
• Support the administrative unit’s action plan by managing performance.
• Continuously improve the management of processes under your responsibility.

Skills

Business insight

Decision quality

Develops talent

Work processes

Education

Bachelor's degree in a related field

Job description

Aug 21, 2026

Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group’s service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to :

• Support the immediate supervisor by helping with work organization and operational planning for the unit
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.
#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is requiredBusiness insight, Decision quality, Develops talent, Work processes

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Desjardins is North America's largest cooperative financial group, offering a wide range of services while maintaining high capital ratios and recognition for employer excellence.

Banking Credit Intermediation Financial Services

Company size 10,001+ employees

Company type Privately held

Total funding 0

Momentum

Team growth

Momentum

Team growth

3% in 12 mo

43,941 employees on LinkedIn

Employee experience

What it’s like inside

4.0

4,559 reviews

84% would recommend

Culture & values

Culture & values 4.1

Work-life balance

Work-life balance 4.2

Career opportunities

Career opportunities 3.9

Compensation & benefits 4.0

Capital

Funding history

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