Second Year Parts Apprentice - Mildred Lake

Finning International Inc.; Fort McMurray; On-site; Full time

Job summary

Finning International Inc. seeks a Second Year Parts Apprentice for a permanent role at Mildred Lake in Fort McMurray. This position involves parts coordination, customer relations, and support of maintenance activities in a dynamic team environment. Applicants should possess prior parts experience and relevant training, and will benefit from comprehensive incentives, including a competitive wage and housing allowances.

Benefits

Boot Allowance of $300/year

$1000/month Housing Allowance

Comprehensive Benefit Package

Camp available for non-local candidates

Qualifications

• Completed first year apprenticeship with parts experience.
• High performance attitude and ability to maintain relationships.
• Must be able to function effectively in a dynamic environment.

Responsibilities

• Coordinate parts for customer equipment maintenance and repair.
• Conduct follow-ups on quotes and communicate estimates to service teams.
• Engage actively in Finning's safety culture and participate in meetings.

Skills

Customer Engagement

Computer Literacy

Problem-Solving

Communication

Education

Second Year Parts Apprentice Certification

Experience in Parts/Warehouse

Tools

SIS

SIMSi

Lawson M3

MS Office

Job description

Second Year Parts Apprentice - Mildred Lake page is loaded

Second Year Parts Apprentice - Mildred Lake

Apply locations Fort McMurray, AB, CA time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 11, 2025 (18 days left to apply) job requisition id R-2025-2728

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Join the Finning family! Finning Canada is seeking a 2nd Year Apprentice Parts Person to join our great team supporting our client at Mildred Lake. Our Finning Parts team provides EXCELLENT opportunity and diversity to develop exceptional talent, and position the successful candidate into an exciting and rewarding career.

Our Incentives Include:
• This position supports our client site located at Mildred Lake on a 7x7 continuous shift rotation
• Starting Wage of $43.48 / h
• $300 / year Boot Allowance
• Comprehensive Benefit Package
• $1000 / month Housing Allowance (available for candidates residing in Fort McMurray)
• Camp available for non-local candidates

During the apprenticeship, successful applicant will work closely with a Parts/Warehouse job shadow to learn all aspects of the business. Including Supply Chain/Warehousing, Procurement, Transportation, Warranty, Cores and credits and Parts Sales Front counter and Shop.

Job Description:

Major Job Duties:

• Parts Coordination related to customer equipment maintenance and repair, for both the shop and field.
• This position will be responsible for conducting follow-ups on quotes based on previous customer inquiries.
• Ensure accurate required-by dates are entered into the software system and offer various freight options to customers based on their requests
• Discuss CAT card financing options and guide customers on managing their accounts from any device.
• Consistency in communicating estimated delivery dates to the service operations team.
• Active engagement in the Finning safety culture and completion of Pre task assessments where required.
• Promote part.cat.com and assist customers in navigating the site.
• This position will be responsible for quoting, placing orders, and establishing supply chain linkages for both customer and internal service orders.
• Ability to discuss current promotions and employ a solution-based sales approach to offer tailored products to each customer.
• Communicate shipping options and freight estimates to the Service Operations team.
• Follow up on requests from the service team and remain accountable until the transaction is complete.
• General housekeeping – A place for everything and everything in its place.
• Attend all Teams meetings, micro learnings, and trainings requested by the Regional Parts Manager.
• Participate in parts related special projects and assignments
• Participate in call quality and performance initiatives as required

Qualifications:

• Second Year Parts Apprentice (completed first year) coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Capable of working with minimal supervision
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, SIMSi, Lawson M3, and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.

**P lease note that any future shift changes that may occur will be made in accordance with the terms and conditions of the Collective Agreement.**

**Candidate selection will be in compliance with the terms of the current collective agreement**

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC,Canada.

OUR DIVISIONS

• Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.
• Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.
• Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.
• Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.
• Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.
• OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.