Second Cook

Hornblower Group; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

Hornblower Group is seeking a Second Cook for their City Cruises operation in Toronto. The role involves preparing food items and ensuring high quality and guest satisfaction. Ideal candidates will have kitchen experience, a Food Handler's Certificate, and a service-oriented attitude. Crew benefits include competitive wages, bonuses, and complimentary meals.

Benefits

Competitive Wage

Retention Bonus - up to $500.00

Complimentary Cruise Tickets & Uniforms

Complimentary Crew Meals

Crew Recognition Awards

Crew Referral Program - up to $200.00 per referral

Paid Training

Qualifications

• Minimum two years of kitchen experience required.
• Energetic and enthusiastic personality is essential.
• Availability for weekends, evenings, and holidays.

Responsibilities

• Prepare and assist in producing food items according to standards.
• Maintain cleanliness and sanitation of work areas.
• Ensure high standards of food presentation and guest satisfaction.

Skills

Effective communication

Service-oriented attitude

Ability to follow directions

Energetic personality

Education

O.S.S.D. or equivalent

Food Handler’s Certificate

Hospitality or Culinary degree

Job description

Join to apply for the Second Cook role at Hornblower Group

City Experiences is seeking a Second Cook for our City Cruises operation in Toronto.

About You
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity
Inspired by a commitment to excellence, the food & beverage team at our Company creates amazing experiences for our guests. The Second Cook is responsible for preparing and assisting in producing food items such as à la carte, buffets, banquets, etc., according to the standards set by the Head Chef and Food & Beverage department. The Second Cook must be flexible, open-minded, and willing to assist in food production across the kitchen (galley) operation at any time. The goal is to ensure high food quality, value, consistency, and guest satisfaction.

Crew Benefits

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Complimentary Crew Meals
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

Essential Duties & Responsibilities

• Operate the station, serve, and prepare products according to specifications in an organized and clean manner as directed by the Head Chef or designate.
• Prepare banquet food in accordance with quality, quantity, taste, and presentation standards.
• Handle food preparation, service, and cleaning procedures for assigned menu items and equipment.
• Maintain cleanliness and sanitation of work areas.
• Carry out delegated production tasks.
• Prepare and cook meats, fish, vegetables, and starches; prepare soups.
• Heat, taste, and adjust seasonings of staff food as required.
• Ensure proper issuance of food with appropriate documentation and authorization.
• Coordinate with other departments to plan and produce food.
• Keep mise-en-place updated before days off.
• Manage food quality, storage, rotation, and inventory levels.
• Assist in controlling food costs through proper storage and use of leftovers.
• Maintain a safe and clean workstation, including cleaning equipment and refrigerators.
• Communicate deficiencies or discrepancies to supervisors.
• Monitor product specifications and quality during storage.
• Expand culinary skills by gaining experience across stations.
• Develop personal culinary style within company standards.
• Learn from First Cook tasks and responsibilities for potential promotion.
• Participate in requisitioning, receiving, and storing products; inquire about unknown items.
• Proactively upgrade professional skills and participate in all kitchen activities.
• Follow health regulations and food safety standards.
• Comply with all company, health, and Transport Canada regulations.
• Participate in pre- and post-shift meetings.
• Maintain grooming and uniform standards.
• Assist with inventories and ordering as needed.
• Ensure high standards of food presentation and passenger satisfaction.
• Accept ongoing training and share best practices with team members.
• Provide input for menu, cost, and equipment improvements.
• Ensure all plating and buffets are well presented.
• Execute food requests promptly and to passenger satisfaction.
• Prioritize quality, production, and timely duties completion.
• Be punctual for scheduled work hours.
• Perform other duties as assigned.

Requirements & Qualifications

• O.S.S.D. or equivalent recognized by the Ministry of Education.
• Minimum two years of kitchen experience.
• Food Handler’s Certificate.
• Hospitality or Culinary degree is an asset.
• Energetic, enthusiastic personality.
• Ability to follow directions closely.
• Effective communication skills.
• Service-oriented attitude.
• Ability to work long periods standing, in warm environments, and lift up to 40 lbs.
• Availability for weekends, evenings, and holidays.

About Us

City Experiences aims to provide memorable land and water experiences. With over 25 brands and 30 million guests annually, we value communication, creativity, and teamwork. Our RESPECT Service System underpins our mission, vision, and values. We are committed to equal employment opportunities and a harassment-free workplace.