Seasonal Sightseeing Ticket Agent

Coach Canada; Montreal; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join the adventure as a Sightseeing Ticket Agent with a leading company in Montreal's vibrant tourism industry. Play a key role in enhancing visitor experiences by providing customer service and selling tour packages, all while working in a dynamic environment. This part-time/full-time seasonal position offers the chance to meet diverse individuals and grow within an iconic brand.

Benefits

Dynamic work environment

Opportunity for career growth

Qualifications

• Experience in customer service, sales or retail preferred.
• Ability to communicate in English and French required.
• Availability for flexible scheduling including weekends.

Responsibilities

• Greet and assist customers at ticket counters.
• Sell tour packages and handle transactions.
• Provide information on local attractions.

Skills

Customer service

Sales

Strong communication

Interpersonal skills

Multilingual skills

Tools

Point-of-sale systems

Basic computer programs

Job description

Join the Adventure! Sightseeing Ticket Agent – Gray Line - Coach Canada

As part of the Gray Line brand—known globally for exceptional tours—you’ll be helping visitors make the most of their time with memorable, guided experiences across Montreal, Quebec.

Job Type : Part-Time / Full-Time, Seasonal

Compensation : $17.75 per hour

Responsibilities :

• Greet and assist customers at ticket counters and tourist information centers
• Sell tour packages, issue tickets, and handle cash and credit transactions
• Provide information on local attractions, tour schedules, and pricing
• Maintain accurate records of bookings and sales
• Work closely with dispatchers and tour guides to coordinate guest boarding and departures
• Handle customer inquiries and resolve issues with professionalism and enthusiasm

Qualifications :

• Previous customer service, sales, or retail experience preferred
• Strong communication and interpersonal skills
• Able to work in a fast-paced environment with a positive attitude
• Comfortable using point-of-sale systems and basic computer programs
• Ability to speak and communicate in both English and French
• Multilingual skills (especially French, Spanish, or Mandarin) are an asset
• Availability for flexible scheduling, including weekends and holidays

What We Offer :

• Fun, dynamic work environment in the heart of the tourism industry
• Opportunity to meet people from all over the world
• Career growth with an iconic international brand

We are an equal opportunity employer committed to employing a diverse workforce. In compliance with federal and provincial human rights laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ethnic origin, age, marital status, family status, disability, or any other protected group status.

We thank all for their interest; however, only those selected for an interview will be contacted.

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Seasonal • Montreal, Montreal (administrative region), Canada