Seasonal Sightseeing Ticket Agent

Coach Canada; Montreal; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading company in the tourism industry as a Sightseeing Ticket Agent. You will provide exceptional customer service, assist visitors, and sell tour packages while working in a dynamic environment. This role offers flexible scheduling and the chance to meet diverse people from around the world.

Benefits

Fun, dynamic work environment

Opportunity to meet people from all over the world

Career growth with an iconic international brand

Qualifications

• Previous customer service, sales, or retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to speak and communicate in both English and French.

Responsibilities

• Greet and assist customers at ticket counters.
• Sell tour packages and issue tickets.
• Provide information on local attractions and tour schedules.

Skills

Customer service

Sales

Communication

Interpersonal skills

Multilingual skills

Job description

Join the Adventure! Sightseeing Ticket Agent – Gray Line - Coach Canada

As part of the Gray Line brand—known globally for exceptional tours—you’ll be helping visitors make the most of their time with memorable, guided experiences across Montreal, Quebec.

Location: Montreal, Quebec
Job Type: Part-Time/Full-Time, Seasonal
Compensation: $17.75 per hour

Responsibilities:

1. Greet and assist customers at ticket counters and tourist information centers
2. Sell tour packages, issue tickets, and handle cash and credit transactions
3. Provide information on local attractions, tour schedules, and pricing
4. Maintain accurate records of bookings and sales
5. Work closely with dispatchers and tour guides to coordinate guest boarding and departures
6. Handle customer inquiries and resolve issues with professionalism and enthusiasm

Qualifications:

• Previous customer service, sales, or retail experience preferred
• Strong communication and interpersonal skills
• Able to work in a fast-paced environment with a positive attitude
• Comfortable using point-of-sale systems and basic computer programs
• Ability to speak and communicate in both English and French
• Multilingual skills (especially French, Spanish, or Mandarin) are an asset
• Availability for flexible scheduling, including weekends and holidays

What We Offer:

• Fun, dynamic work environment in the heart of the tourism industry
• Opportunity to meet people from all over the world
• Career growth with an iconic international brand

We are an equal opportunity employer committed to employing a diverse workforce. In compliance with federal and provincial human rights laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ethnic origin, age, marital status, family status, disability, or any other protected group status.

We thank all for their interest; however, only those selected for an interview will be contacted.