Seasonal Sales Associate

Mind Games; Ottawa; On-site; CAD 23,000 - 28,000; Part time

Benefits offered by this job

Employee discount on games and toys

Casual dress environment

Retail experience opportunity

Fun, creative workplace

Job summary

Mind Games in Ottawa is seeking motivated Seasonal Sales Associates to join our team during the busy shopping season. You will greet customers, recommend products, and help maintain inviting displays while supporting store operations and sales targets.

Ideal candidates have a high school diploma, strong customer service and communication skills, and the ability to multitask in a fast-paced environment. Flexible shifts, including evenings and weekends, are available.

Qualifications

• High school diploma or equivalent preferred.
• Previous sales, customer service, or retail experience is an asset.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Greet customers, answer questions, and recommend products based on their needs.
• Operate the POS system, accurately process payments, and issue receipts.
• Keep the store neat and organized, restock shelves, and maintain attractive product displays.
• Develop product knowledge to provide helpful guidance on games, toys, puzzles, and collectibles.
• Support daily, weekly, and monthly sales goals.
• Assist with receiving merchandise, replenishing stock, and maintaining inventory accuracy.
• Follow company policies, cash-handling procedures, and loss-prevention practices.
• Work collaboratively with the team to support customers during busy periods.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Education

High school diploma

Tools

POS system

Job description

Mind Games is North America’s premier specialty retailer, “Where Creative Minds Come to Play”!

Our stores are filled with games, puzzles, and toys for every age and occasion. We create experiences, spark creativity, and help people explore hobbies and interests they love.

We’re looking for motivated, reliable, and energetic team members to join us as Seasonal Sales Associates. You’ll assist customers in finding the perfect products, support daily store operations, and help create a welcoming and enjoyable shopping experience during our busy season.

Duties and Responsibilities include, but are not limited to:

• Greet customers, answer questions, and recommend products based on their needs.
• Operate the POS system, accurately process payments, and issue receipts.
• Keep the store neat and organized, restock shelves, and maintain attractive product displays.
• Develop product knowledge to provide helpful guidance on games, toys, puzzles, and collectibles.
• Support daily, weekly, and monthly sales goals.
• Assist with receiving merchandise, replenishing stock, and maintaining inventory accuracy.
• Follow company policies, cash-handling procedures, and loss-prevention practices.
• Work collaboratively with the team to support customers during busy periods.
• Perform other related duties as assigned.

You are best suited for this role if you have the following qualifications and skills:

• High school diploma or equivalent preferred.
• Previous sales, customer service, or retail experience is an asset.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Dependable, punctual, and able to work effectively as part of a team.
• Passion for or knowledge of pop culture, board games, toys, and puzzles is a plus.
• Ability to stand or walk for extended periods and lift up to 20 pounds, with accommodation where required.
• Availability to work flexible shifts, including evenings, weekends, and holidays throughout the seasonal period.

Employment Type: Seasonal

Pay Rate: $17.95 per hour

This is a new position.

Benefits:

• Employee discount on games, puzzles, and toys
• Casual dress environment
• Opportunity to gain retail experience and develop customer service skills
• A fun, creative workplace surrounded by products and people you love

Store Location: St. Laurent – Unit 145, 1200 St. Laurent Boulevard, Ottawa, ON

Mind Games is an equal opportunity employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.

Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of recruitment or selection, please let us know, and we will work with you to meet your needs.