Seasonal Retail Sales Pro — Flexible Hours & Hybrid

New Balance Athletics; Ottawa; On-site; CAD 25,000 - 32,000; Full time

Job summary

New Balance Athletics in Ottawa is seeking Retail Sales Associates to deliver outstanding customer service and product expertise in a fast-paced store environment.

You will help customers find the right NB products, educate them on features, upsell effectively, and ensure the floor is neatly stocked. A friendly, team-oriented attitude and reliable work schedule are essential for success in this role.

Qualifications

• People person with strong customer service and verbal communication.
• Retail experience preferred but not required.
• Ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math quickly.
• Willingness to work a flexible schedule including weekends/holidays.
• Ability to lift up to 50 lbs with assistance when needed.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Educate customers on product features and benefits.
• Solve customer problems and answer questions.
• Transact sales with suggestive selling and closing techniques.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions and keep floor neat and stocked.
• Label items correctly and manage price markings.
• Monitor security and report shrinkage or incidents.
• Follow safety regulations and report accidents promptly.

Skills

People person

Customer service

Verbal communication

Teamwork

Cash register familiarity

Basic math

Flexible schedule

Job description

New Balance Athletics in Ottawa is seeking Retail Sales Associates to deliver outstanding customer service and product expertise in a fast-paced store environment.

You will help customers find the right NB products, educate them on features, upsell effectively, and ensure the floor is neatly stocked. A friendly, team-oriented attitude and reliable work schedule are essential for success in this role.