Seasonal Retail Associate — Flexible Hours + 30% Employee Discount

Carters Inc.; Stratford; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Employee Assistance Program

Mental health benefits

Referral bonuses

Development programs

Job summary

Carter’s in Stratford, Ontario is seeking retail team members to welcome customers, assist with product knowledge, and resolve issues in a fast-paced store. You will support omnichannel needs, process transactions at the register, and help with stocking and replenishment.

The role emphasizes delivering exceptional service, promoting promotions and loyalty programs, and maintaining a clean, organized store environment. Evening and weekend availability may be required.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter’s in Stratford, Ontario is seeking retail team members to welcome customers, assist with product knowledge, and resolve issues in a fast-paced store. You will support omnichannel needs, process transactions at the register, and help with stocking and replenishment.

The role emphasizes delivering exceptional service, promoting promotions and loyalty programs, and maintaining a clean, organized store environment. Evening and weekend availability may be required.