Seasonal Keyholders - The Ordinary - Distillery District

Deciem-; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive wages above minimum wage

First dibs on new products

LinkedIn Learning access

Permanent or part-time potential

Job summary

DECIEM is seeking Seasonal Keyholders for The Ordinary at the Distillery District in Toronto. You will greet customers, offer product guidance, maintain a tidy sales floor, and address queries as part of a collaborative team during the peak season.

Ideal candidates have retail experience, a passion for skincare, and flexible availability to cover the November–January period. On-site interviews will be held during the week of Sept 21, 2026.

Qualifications

• Previous Retail experience is a Strong Nice to Have :-)
• Customer-centric
• Love for Beauty products and passion for skincare
• Flexible and open availability
• Keen to Learn & Create Impact

Responsibilities

• Greeting and welcoming customers
• Providing product advice to customers
• Keeping the sales floor tidy and organized
• Managing customer feedback and queries
• Being a team player so that the team can work collectively to thrive while spreading brand awareness

Skills

Retail experience

Customer-centric

Beauty products

Flexible availability

Keen to learn

Job description

Seasonal Keyholders - The Ordinary - Distillery District

• Seasonal Keyholders - The Ordinary - Distillery District

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.

We are DECIEM, The Abnormal Beauty Company.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING FOR

DECIEM is Hiring seasonal Keyholders for the upcoming peak season!

Do you want to join our extraOrdinary Team?

We have a few Keyholder opportunities at our Distillery District location!

THE DETAILS

You must be able to commit to a seasonal contract from November 2nd, 2026 until January 1st, 2027

On-site interviews will be taking place during the week of September 21, 2026

WHAT YOU’D BE DOING IN THIS ROLE

• Greeting and welcoming customers
• Providing product advice to customers
• Keeping the sales floor tidy and organized
• Managing customer feedback and queries
• Being a team player so that the team can work collectively to thrive while spreading brand awareness

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE?

• Previous Retail experience is a Strong Nice to Have :-)
• Customer-centric
• Love for Beauty products and passion for skincare
• Flexible and open availability
• Keen to Learn & Create Impact

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no order…

• Competitive wages (guaranteed above minimum wage)
• First dibs on new products
• Access to a LinkedIn Learning membership to help you keep growing and learning
• Potential to become a permanent or part-time team member

BUILDING GROWTH TO POWER GOOD

We are a people-first company that lives by our core values to…

• Play in the grey.
• Be the rabbit.

These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us