Seasonal Bookstore Associate — Create Joy & Stories

Indigo; Vancouver; On-site; CAD 22,000 - 30,000; Part time

Job summary

Indigo is seeking a seasonal store associate to support daily operations and curate welcoming customer experiences. You’ll help with inventory, merchandising, and storytelling to connect customers with products that inspire reading and discovery.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with a strong emphasis on service, collaboration, and safety on the sales floor. Fluency in English; bilingual FR/EN is a plus.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role).
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Responsibilities

• Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
• Use merchandising standards to create a visually appealing, stimulating store
• Create a warm and welcoming environment in our stores
• Add joy to our customers' lives
• Leverage our product to tell stories
• Engage and connect with our customers on the floor
• Curate specific product collections for each customer you meet
• Role model Indigo’s High Performance Characteristics
• Seek information regarding new products, promotions and programs
• Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
• Take accountability to respond to customer feedback in a timely manner
• Hold self and others accountable
• Own self-development and provide continuous feedback to colleagues and Leadership Team
• Share ideas with Leadership Team on how to improve the employee and customer experience

Skills

Customer service

Adaptability

Communication

Mobility on floor

Lifting up to 40 lbs

Flexible schedule

Bilingual (FR/EN)

Job description

Indigo is seeking a seasonal store associate to support daily operations and curate welcoming customer experiences. You’ll help with inventory, merchandising, and storytelling to connect customers with products that inspire reading and discovery.

The role requires flexibility to work early mornings, evenings, weekends, and holidays, with a strong emphasis on service, collaboration, and safety on the sales floor. Fluency in English; bilingual FR/EN is a plus.