Seasonal Associate

Carter's, Inc.; Nanaimo; Hybrid; CAD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Training and development

Inclusive team environment

Job summary

Carter's, Inc. is seeking a Seasonal Associate to welcome families, explain product styles, and support customers through every step of their shopping journey.

Join a welcoming team, handle transactions, assist with omnichannel requests, and help maintain a clean, organized store. Availability may include days, weekends and holidays; compensation is hourly based on location and experience.

Qualifications

• Customer service experience and positive attitude.
• Excellent communication and interpersonal skills.
• Ability to multitask in a busy retail environment.

Responsibilities

• Greet customers warmly and assist with product information.
• Resolve customer questions and issues promptly.
• Support omnichannel shopping and timely checkout.
• Process POS transactions and maintain store cleanliness.
• Restock shelves and communicate promotions to customers.
• Maintain loss-prevention standards and safe store conditions.

Skills

Customer service

Communication skills

Multitasking

Sales support

Tools

POS system

Job description

Love what you do. Carter’s Careers.

As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• The opportunity to learn and build skills and grow as an individual.
• We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond.

What you’ll do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all

Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $18.40 - $18.40 per hour based on experience and location.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us. We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?