Seasonal Associate

sephora.com; Nanaimo; On-site; CAD 27,000 - 34,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development

Reasonable accommodation

Job summary

Sephora Canada is hiring a Seasonal Retail Associate in Nanaimo, BC. In this fast-paced beauty environment, you’ll deliver exceptional client experiences, support daily operations, and help merchandise our store to reflect Sephora’s brand.

We value warmth, curiosity, and teamwork. The role offers flexible scheduling (0–14 hours weekly), weekend/evening coverage, and opportunities for performance-based bonuses and benefits.

Qualifications

• Experience in retail, hospitality, or client-focused environments.
• Strong organizational and time management skills.
• Able to work in a fast-paced setting with a client focus.
• Good communication and interpersonal skills.
• Team player with reliability and a positive attitude.
• Able to lift and carry up to 50 pounds.

Responsibilities

• Deliver exceptional service and support the team to create outstanding client experiences and achieve sales goals.
• Support daily operations, manage inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising to reflect Sephora's brand in promotions.
• Foster inclusivity and teamwork to empower colleagues.
• Uphold Sephora standards and ensure a clean, safe, and enjoyable shopping environment.

Skills

Retail experience

Customer service

Communication skills

Team player

Organizational skills

Physical ability

Job description

Job ID: 299278

Location: BC-Nanaimo (0854)

Address: 6631 Island Highway North #40, Nanaimo, BC V9T 4T7, Canada (CA)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Flex

Position Type: Non-guaranteed hours

Vacancy Status: This position is for an existing, open vacancy

At Sephora Canada, beauty is about feeling seen, valued, and empowered- individually and as a community. This holiday season, we're looking for people who are excited to bring warmth, curiosity, and energy to our stores. In a seasonal role, you'll help create meaningful client moments and build skills in a fast-paced beauty environment.

Key Responsibilities

• Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
• Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a clean, safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Weekly hours may vary, with an expected schedule of 0-14 hours per week based on business needs.
• Must be available during peak retail operations including nights and weekends.
• Punctuality and consistent attendance expected.
• British Columbia & Saskatchewan: Available to be scheduled starting Sunday, September 6th
• All Other Provinces: Available to be scheduled starting Monday, September 7th

Qualifications/Experience

• Some experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to efficiently complete job tasks.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Meaningful Rewards

The compensation ranges between CAD$19.85 - CAD$24.80/hr.

• Eligible for performance-based bonus opportunities
• A competitive benefits program
• Robust learning and development initiatives aimed at promoting employee support and recognition
• Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applicants.