Seafood Supervisor Trainee (Quebec)

T & T Supermarket; Montreal; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Asian supermarket chain in Montreal is seeking a Seafood Supervisor to support the Department Head and manage seafood operations. Responsibilities include supervising staff, ensuring quality control, and providing excellent customer service. Candidates should possess strong communication skills, particularly in French, and be comfortable working in varying temperatures. Flexibility in scheduling is essential.

Qualifications

• Good understanding of tools and equipment relevant to the job.
• Basic computer skills in MS Office.
• Proficiency in French is required.

Responsibilities

• Conduct quality control during receiving and manage inventory.
• Provide guidance and supervision to Seafood Assistants.
• Prepare seafood products for sales activities.
• Assist customers and handle complaints.
• Work flexible shifts including evenings and weekends.

Skills

Customer service

Supervision

Quality control

Inventory management

Communication in French

Knowledge of health and safety

Job description

Reporting to the Seafood Department Head, the Seafood Supervisor is responsible for supporting the Department Head and Assistant Department Head in providing guidance, supervision and setting a good example for Seafood Assistants to follow.

T&T Supermarket Inc. was founded in 1993 and has expanded to become Canada’s largest Asian supermarket chain with 31 stores across the country.

Key Responsibilities:

• Conduct quality control during receiving, manage inventory and product quality in display cases, walk-in cooler and walk-in freezer, and follow the FIFO concept.
• Provide guidance and supervision to Seafood Assistants and assist the Department Head in training department staff.
• Follow procedures to process expired products and manage shrinkage.
• Prepare various seafood products for sales activities, including catching, gutting, descaling, cutting, washing, packing, and labeling.
• Greet customers with good customer service, assist them in selecting seafood products, and provide recommendations as required.
• Handle customer complaints and build rapport with customers by providing good service.
• Lead by example by performing the duties of a Seafood Assistant as required.
• Familiarize yourself with the location of various seafood items and stay updated on Seafood Department promotion activities.
• Work flexible shifts, including weekdays, weekends, evening hours, and statutory holidays.
• Have a good understanding of tools and equipment relevant to the job and know how to interpret merchandise labels.
• Be prepared to stand for long periods, handle seafood products (live and frozen), and lift products of up to 40 pounds regularly.
• Be prepared to work in low temperatures (0-4°C), freezing temperatures (-18°C), and a wet environment for extended periods.
• Possess basic computer skills in MS Office and good communication skills, with proficiency in French required and knowledge of Chinese (Mandarin/Cantonese) considered an asset.
• Possess knowledge of workplace health and safety.

We are an equal opportunities employer and welcome applications from all qualified candidates.