SDET Lead

Simpro Software; Montreal (administrative region); Presencial; CAD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Simpro Software in Montreal seeks an experienced Senior QA Leader to own the QA strategy, testing frameworks, and global QA delivery. You will lead outsourced QA vendor teams and bridge PM, engineering, and QA partners to ensure reliable, secure releases.

Responsibilities include establishing automated gates in CI/CD, driving test planning and data management, and reporting quality metrics to senior leadership. A bilingual French/English speaker is required.

Formación

• 7+ years in Software Quality Assurance with 3+ years in senior lead or director roles.
• Direct oversight of outsourced QA vendor teams and contracts.
• Hands-on background with Cypress/Playwright/Selenium and API testing.

Responsabilidades

• Define, execute and evolve the enterprise QA strategy across web, mobile, and API platforms.
• Establish automated quality gates within CI/CD pipelines for secure deployments.
• Drive test planning, execution strategy and data management.
• Lead RCA sessions for high-severity defects and implement preventive measures.
• Partner with Product Managers and Engineering leads to test early in AI/ DLC cycles.
• Serve as escalation point for quality issues across release streams.
• Report quality health dashboards to senior technology leadership.

Conocimientos

Vendor governance

QA strategy

Test automation

CI/CD

Leadership

Bilingual English/French

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

Jira

Xray

Zephyr

TestRail

Descripción del empleo

About The Role

We are seeking an experienced Senior QA Leader to take ownership of our overall Quality Assurance strategy, testing frameworks, and global QA delivery. In this role, you will lead and scale our software quality operations primarily by managing and steering our outsourced third-party QA vendor teams.

Contexte du poste

We are seeking an experienced Senior QA Leader to take ownership of our overall Quality Assurance strategy, testing frameworks, and global QA delivery. In this role, you will lead and scale our software quality operations primarily by managing and steering our outsourced third-party QA vendor teams.

You will bridge the gap between internal product management, engineering teams, and external QA partners—ensuring that our software releases meet the highest standards of reliability, performance, and security.

Ce que vous ferez

• QA Strategy & Process Governance Define, execute, and evolve the enterprise QA vision across web, mobile, and API platforms.


• Establish automated quality gates within our CI/CD pipelines to ensure continuous integration and deployment security.


• Drive test planning, execution strategy, risk analysis, and test data management strategies.


• Lead root-cause analysis (RCA) sessions for high-severity production defects and institute preventative measures.


• Partner closely with Product Managers, Software Engineering Leads to integrate testing early in the AiDLC


• Serve as the primary escalation point for quality-related issues across all release streams.


• Report quality health dashboards and operational status directly to senior technology leadership.

Core Competencies & Skills

• Vendor Governance & SLA Management Defining Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Statement of Work (SOW) oversight, vendor performance reviews, and cost/budget management.


• QA Strategy & Test Governance Architecting end-to-end testing strategies (manual, automated, performance, security), establishing quality gates in CI/CD pipelines, and driving a \"shift-left\" testing culture.


• Distributed Team Leadership Managing offshore/nearshore talent across multiple time zones, fostering quality ownership across vendor boundaries, and mitigating communication bottlenecks.


• Metrics & Quality Analytics Tracking defect leakage, test coverage, sprint velocity, defect mean-time-to-detect (MTTD), and mean-time-to-resolution (MTTR).


• Bilingual Communication (Quebec Requirement) Professional proficiency in both French and English is standard for Montreal-based leadership positions to align with local business operations and Quebec language laws (Bill 96).


• Tool Stack Test & Defect Management: Jira, Xray, Zephyr, TestRail


• Test Automation Frameworks: Cypress, Playwright, Selenium, Appium, Postman, RestAssured


• CI/CD & Pipeline Integration: Jenkins, GitHub Actions, GitLab CI, Azure DevOps


• Performance & Load Testing: JMeter, k6, BlazeMeter


• Collaboration & Vendor Management: Confluence, Slack, MS Teams, Miro, Notion


• Analytics & Reporting: Power BI, Tableau, Jira Dashboards


• AI tooling: Claude, Codex...

Qualifications & Requirements

• Experience: 7+ years in Software Quality Assurance with 3+ years in a senior lead, manager, or QA director capacity.


• Outsourced Team Oversight: Proven track record of directly managing vendor teams, third-party contracts, and offshore/nearshore testing units (20+ engineers).


• Technical Depth: Hands-on background in test automation frameworks (Cypress, Playwright, or Selenium) and API testing (Postman, REST APIs).


• Process Mastery: Deep knowledge of release management, and continuous delivery pipelines (Jenkins, GitHub Actions, or Azure DevOps).


• Language: Professional fluency in both French and English (spoken and written), required for local alignment and compliance in Montreal.


• Education: Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.


• This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group at any time.

Nos valeurs fondamentales

• Nous formons une seule équipe


• Nous sommes centrés sur le client


• Nous avons une mentalité de croissance


• Nous sommes responsables


• Nous célébrons les réussites

Simpro, AroFlo, BigChange et ClockShark sont des employeurs souscrivant au principe de l’égalité d’accès à l’emploi.

• Nous offrons un programme d’intégration de premier ordre ainsi qu’un environnement de travail stimulant.

Cela signifie que nous souhaitons que chacun se sente le bienvenu chez nous et que nous offrons des chances égales à tous, sans égard à l'âge, au handicap, à la réaffectation de genre, au mariage et au partenariat civil, à la grossesse et à la maternité, à la race, à la religion ou aux convictions, au sexe ou à l'orientation sexuelle, ou à tout autre facteur non lié au rendement.