Scrum Master

Havas CX Canada; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Enverta Digital, part of Havas Canada, is a marketing technology and customer engagement consultancy driving CRM strategy and martech solutions. We seek a Scrum Master to lead day-to-day delivery across email, web, and technical initiatives, blending Agile project management with cross-functional coordination and risk management.

You will collaborate with teams to set requirements, scope, processes and timelines, track progress, and keep work moving through the full project lifecycle, elevating

Qualifications

• 5+ years project management experience in an agency setting.
• Excellent communication skills with the ability to present clearly and concisely.
• Proven time management skills; able to handle conflicting priorities across multiple projects.
• Knowledge of MS Office/Project, Jira and Confluence.
• Solutions oriented with the ability to work through issues with the team.
• Agency/Consulting shop experience is preferred.
• Knowledge of Email/Web process workflow.
• Experience working within an agency function (Developer, QA Analyst).

Responsibilities

• Develop, maintain and execute project plans from planning through implementation, deployment and post-production.
• Identify, communicate, monitor, and respond to risk.
• Communicate effectively and set clear expectations on deliverables and timelines.
• Monitor and control project change requests and assess their impact on scope and schedule.

Skills

5+ years project management

Excellent communication

Time management

MS Office/Project

Jira

Confluence

Solutions oriented

Agency/Consulting Shop Experience

Email/Web workflow knowledge

Agency function experience (Developer,

Tools

MS Office/Project

Jira

Confluence

Job description

Location: Hybrid — 1–2 days per week on-site in downtown Toronto

Overview

Enverta Digital, part of Havas Canada, is a marketing technology and customer engagement consultancy that helps brands design, build, and optimize modern marketing ecosystems. Working at the intersection of data, technology, and customer experience, we partner closely with clients to deliver CRM strategy, marketing operations, and scalable martech solutions.

We are seeking a Scrum Master who drives day-to-day delivery across digital projects — including email, web, and technical initiatives. This role blends Agile project management, team coordination, and delivery oversight. You will partner with cross-functional teams to establish and align on project requirements, scope, processes, and timelines, while tracking progress, managing risks, and keeping work moving through the full project lifecycle. You will identify and elevate risks or blockers when additional support is needed to keep projects on track.

Duties & Responsibilities:

• Develop, maintain and execute project plans from planning through to implementation, deployment and post-production
• Responsible for identifying, communicating, monitoring, and responding to risk
• Communicate effectively and set clear expectations on deliverables and timelines
• Monitor and control project change requests and assess their overall impact on project scope & schedule

Qualifications:

• 5+ years project management experience working in an agency setting
• Excellent communication skills with the ability to present in a clear and concise way
• Proven time management skills, able to handle conflicting priorities and juggle multiple projects
• Knowledge of MS Office/Project, Jira and Confluence
• Solutions oriented focus with the ability to work through issues with the team
• Agency/Consulting Shop Experience
• Knowledge of Email/Web process workflow
• Prior Experience working within an agency function (Developer, QA Analyst)

Nice-to-have:

• Experience working with enterprise sized multi-national clients
• Ability to understand technologies applicable to a chosen project and facilitate resolution of technical issues as they arise

What Makes This Role Unique

• Work across Agile delivery, project coordination, and cross-functional operations
• Opportunity to support projects within modern CRM and martech ecosystems
• Close collaboration with clients and cross-functional teams to keep projects aligned and moving forward
• Exposure to leading platforms and technologies including Salesforce, Adobe, Microsoft, and Braze

Additional Information

This role represents an active vacancy at Enverta Digital (a Havas company). You will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported. The base salary range for this position is CAD $80,000 to $120,000, with final compensation determined based on factors such as work location, skills, experience, and background.

Enverta uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.