Scotia Jarislowsky Fraser Governance & Operations Manager

Scotiabank; Montreal; On-site; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Referral reward $2,000

Job summary

Scotiabank in Montreal seeks a Governance & Operations Manager to lead governance, risk management, regulatory oversight, and administrative excellence within the Canadian market. You manage a team of Portfolio Administrators and collaborate with Relationship Managers, Compliance, and National Field Operations to deliver strong client service while maintaining tight controls.

You will drive process improvements, support business growth objectives, and foster a high-performance culture focused on

Qualifications

• Significant experience within wealth management, private wealth, investment management, or financial services.
• Demonstrated experience in compliance, governance, risk management, or supervisory functions.
• Strong leadership capabilities with a proven track record in team development, talent management, and driving organizational change.
• Strategic and results-oriented professional with strong stakeholder management, communication, problem-solving, and operational excellence skills.

Responsibilities

• Lead governance, risk management, and compliance activities to support a strong control environment.
• Ensure adherence to internal policies, regulatory requirements, and industry standards.
• Identify, assess, escalation, and support the resolution of operational, regulatory, and reputational risks.
• Oversee client onboarding, account administration, documentation management, and asset transfer processes.
• Drive operational excellence through process optimization, workflow management, and continuous improvement initiatives.
• Lead, coach, and develop a high-performing team while managing talent, workforce planning, and succession activities.
• Partner with Relationship Managers and key stakeholders to support business growth, strategic priorities, and an exceptional client experience.

Job description

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Scotia Jarislowsky Fraser Governance & Operations Manager

Requisition ID:275706
Employee Referral Program – Potential Reward:$2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Purpose

The Governance & Operations Manager is responsible for leading operational governance, risk management, regulatory oversight, and administrative excellence within an assigned market. This role provides leadership to a team of Portfolio Administrators and partners closely with Relationship Managers, Compliance, and National Field Operations to deliver exceptional client experience while maintaining a strong control environment.

The incumbent drives operational effectiveness, supports business growth objectives, and fosters a high-performing team culture focused on service excellence, accountability, and continuous improvement.

Is this role right for you? In this role you will :

• Lead governance, risk management, and compliance activities to support a strong control environment.
• Ensure adherence to internal policies, regulatory requirements, and industry standards.
• Identify, assess, escalation, and support the resolution of operational, regulatory, and reputational risks.
• Oversee client onboarding, account administration, documentation management, and asset transfer processes.
• Drive operational excellence through process optimization, workflow management, and continuous improvement initiatives.
• Lead, coach, and develop a high-performing team while managing talent, workforce planning, and succession activities.
• Partner with Relationship Managers and key stakeholders to support business growth, strategic priorities, and an exceptional client experience.

Do you have the skills that will enable you to succeed in this role ? – We’d love to work with you if you have :

• Significant experience within wealth management, private wealth, investment management, or financial services.
• Demonstrated experience in compliance, governance, risk management, or supervisory functions.
• CSC, CIM, CFA, or equivalent industry designation is considered an asset.
• Strong leadership capabilities with a proven track record in team development, talent management, and driving organizational change.
• Strategic and results-oriented professional with strong stakeholder management, communication, problem-solving, and operational excellence skills.

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. Jarislowsky, Fraser Limited("JFL") is a wholly-owned subsidiary of The Bank of Nova Scotia("Scotiabank") and operates as a distinct business division. JFL manages the portfolios of pension funds, foundations and endowments, corporations and high-net-worth individuals in Canada and internationally.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.