School Programs Coordinator

Royal Ontario Museum; Toronto; In loco; CAD 35.000 - 40.000; Part-time

Vantaggi offerti da questo lavoro

Free ROM membership

Discounts to attractions via Attrac­t­

And more!

Descrizione del lavoro

The Royal Ontario Museum (ROM) invites applications for a part-time School Experiences Organizer in Toronto. You will greet school groups onsite and virtually, coordinate arrivals and logistics, and manage reservations and payments to ensure smooth visits.

You will adapt schedules as needed, respond to inquiries, and support program administration, including materials shipment and learner resources. French language skills are an asset in a diverse setting.

Competenze

• High school diploma or equivalent.
• Minimum two years of admin and customer service experience.
• Experience with cash handling and POS systems.
• Excellent written and verbal communication and interpersonal skills.

Mansioni

• Welcome school and educational groups onsite and virtually with friendly, professional service.
• Coordinate group arrivals, attendance, coat/lunch arrangements, teaching staff connections, and day-of-visit logistics.
• Manage program reservations, confirm details, update attendance, revise bookings, and coordinate schedules and spaces.
• Respond to educator and client inquiries by phone, email, and in person with accurate information.
• Calculate and process payments, prepare invoices, and support daily POS reconciliation.
• Adapt schedules in real time to accommodate late arrivals or changes.
• Support school program administration with daily schedules, attendance, revenue data, and data entry.
• Prepare and coordinate shipment of educational materials for schools.
• Provide empathetic service handling sensitive topics and diverse perspectives.

Conoscenze

Customer service

Organization

Communication

Attention to detail

Cash handling

Problem solving

French language asset

Formazione

High school diploma (Grade 12)

Strumenti

POS systems

Booking systems

Microsoft Word

Spreadsheets

Email

Descrizione del lavoro

The Royal Ontario Museum (ROM) invites applications for a part-time School Experiences Organizer in Toronto. You will greet school groups onsite and virtually, coordinate arrivals and logistics, and manage reservations and payments to ensure smooth visits.

You will adapt schedules as needed, respond to inquiries, and support program administration, including materials shipment and learner resources. French language skills are an asset in a diverse setting.