Scheduling Manager

Mercer International; Okanagan Falls; On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Salary range $95k–$120k CAD

Job summary

Mercer Mass Timber, part of Mercer International, seeks a Scheduling Manager for the Okanagan Falls, BC facility. Translate sales orders and engineering specs into optimized production schedules for CLT and glulam manufacturing, coordinating between project management, procurement, and operations to meet on-time delivery.

The ideal candidate has 5+ years in production planning, strong ERP and Excel skills, and a track record in managing complex make-to-order environments.

Qualifications

• Bachelor’s degree in a related field or equivalent industry experience.
• Minimum 5+ years in production planning, scheduling, or operations management in a custom manufacturing environment.
• Experience leading scheduling teams and cross-functional collaboration.
• Experience with mass timber or engineered wood is a plus.
• Strong ERP and Excel skills; familiarity with BIM/CAD is beneficial.

Responsibilities

• Lead development, maintenance, and execution of the master production schedule for CLT and glulam operations at the Okanagan Falls facility.
• Coordinate between Project Management, Engineering, Procurement, and Operations to align materials with production timelines.
• Analyze capacity and workloads; adjust schedules to prevent delays and optimize resources.
• Use ERP systems to manage BOMs, WIP, and shop drawings; maintain production data accuracy.
• Collaborate with project and distributor sales teams to ensure material availability and timely supply.
• Monitor daily performance against schedule; generate monthly reports on output and forecasts.
• Drive lean scheduling initiatives to reduce lead times and waste; promote continuous improvement.
• Oversee workload distribution; set goals; conduct performance reviews; develop staff.

Skills

Leadership

ERP systems

Excel

Production scheduling

Communication

Analytical skills

Education

Bachelor’s degree in Supply Chain/Operations/Industrial Engineering/Business

Tools

Epicor

SAP

NetSuite

Excel

Production scheduling software

Job description

Company Description

Who we are. At Mercer Mass Timber we are exceptional people making mass timber for a more sustainable world. We are North America’s largest Mass Timber Manufacturer, with facilities in Okanagan Falls, British Columbia, Spokane Valley, WA, and Conway, Arkansas with a combined annual production capacity of over 255,000 cubic metres of mass timber. MMT is part of Mercer International, a leading forest products company who is one of the world’s largest market pulp producers and operates the world’s largest sawmill. Mercer has operations in Canada, Germany and the United States.

What we believe. We believe that a culture of diversity and inclusion is critical in making the best decisions for our people and achieving sustainable business success. Together, we encourage, support, and celebrate the diverse voices of our employees. We strive to provide an inclusive culture by fostering an environment of mutual respect, fairness, and by providing opportunities to contribute and grow.

Position Description

Reporting to the General Manager, the Scheduling Manager is a critical leadership role responsible for translating sales orders, engineering specs, and project milestones into optimized, actionable production schedules for our Okanagan Falls manufacturing facility. You will act as the vital bridge between project management, supply chain, and the factory floor to ensure that all mass timber components are manufactured on time, on budget, and to the highest quality standards. The ideal candidate possesses deep expertise in industrial manufacturing scheduling, a highly analytical mindset, and the ability to orchestrate complex variables in a dynamic, make-to-order manufacturing environment

This position will be located at our facility in Okanagan Falls, BC.

Responsibilities

• Lead the development, maintenance, and execution of the master production schedule for cross-laminated timber (CLT) and glulam manufacturing operations at the Okanagan Falls facility.
• Act as the central hub between Project Management, Engineering (BIM/CAD), Procurement, and Operations to align raw material availability and approved shop drawings with production timelines.
• Analyze factory capacity against current and forecasted workloads. Identify potential bottlenecks and proactively adjust schedules or recommend resource allocations to protect delivery commitments.
• Leverage ERP systems to maintain part masters, BOMS, production order execution, release work orders, manage WIP (Work in Progress), and maintain meticulously accurate production data and material consumption.
• Establish and maintain demand forecasts in collaboration with the project and distributor sales teams along with inventory supply and procurement teams to ensure lumber feedstocks, adhesives, and custom steel hardware are physically available precisely when needed to prevent downtime.
• Manage Chain of Custody (FSC/SFI) certification compliance, maintaining full material traceability across all production schedules. Monitor daily production performance against the schedule. Generate and present monthly reports on production output and forecast targets. Weekly check ins with production and project management teams to maintain schedule alignment and priorities
• Champion initiatives to streamline the scheduling process, reduce manufacturing lead times, minimize changeover waste, and implement lean manufacturing principles within the planning department.
• Oversee workload distribution, establish clear team goals, conduct performance reviews, and drive continuous capability development across direct reports.
• Others duties as assigned

Qualifications and Experience

• Education: Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, or a related field (or equivalent practical industry experience).
• Experience: Minimum 5+ years of progressive experience in production planning, scheduling, or operations management within a custom manufacturing or industrial environment.
• Leadership: Proven ability to set performance standards, coach, and undertake people management responsibilities
• Industry Knowledge: Previous experience in mass timber, engineered wood products, forestry, or building materials is considered a significant asset.
• Technical Proficiency: Strong command of modern ERP systems (e.g., Epicor, SAP, NetSuite) and advanced proficiency in Microsoft Excel and dedicated production scheduling software.
• Analytical Skills: Exceptional ability to interpret complex project data, manage multiple shifting variables simultaneously, and solve operational puzzles in real-time.
• Communication: Excellent interpersonal skills with the ability to confidently negotiate timelines, resolve conflicts, and deliver clear operational directives to both production floor supervisors and senior management.

Benefits

• The salary for this position is $95,000 – $120,000 CAD. Salary will be commensurate with education and experience.
• Our group benefits package includes extended health and dental benefits, in addition to a PPE allowance and a fitness allowance.
• RRSP – We provide a competitive RRSP contribution plan, with personal contributions matched by the company up to a certain %.