Scheduling Coordinator

Carekw; Southwestern Ontario; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Retirement plan

Career development

Supportive environment

IT support

Meaningful work

Job summary

CareKW is seeking a dedicated Scheduling Coordinator to manage schedules for PSWs, nurses, therapy professionals and clients. This in-person role is based at our main office and involves rotational shifts between 6 AM and 11 PM, including every other weekend.

You will coordinate staffing to ensure continuous care, collaborate with department managers, and use scheduling software along with Microsoft 365 tools.

Qualifications

• Previous experience in healthcare scheduling or a similar role.
• Strong organizational and communication skills.
• Proficiency with scheduling software and Microsoft Office.

Responsibilities

• Serve as the primary contact for scheduling inquiries and changes.
• Develop and manage staff schedules for PSWs, nurses, and therapy professionals.
• Ensure adequate coverage and compliance with organizational policies.
• Use scheduling software to maintain and adjust rosters.
• Provide excellent customer service and support to staff.
• Collaborate with department managers to align with organizational needs.
• Utilize Microsoft 365 tools for scheduling and communication.

Skills

Scheduling software

Microsoft Office Suite

Organizational skills

Communication skills

Problem-solving

Time management

Teamwork

Tools

Excel

Outlook

PowerPoint

Teams

Word

Job description

CareKW is seeking a dedicated and organized Scheduling Coordinator to manage schedules for PSWs, nurses, therapy professionals and clients. This in-person role is based at our main office and involves rotational shifts between 6 AM and 11 PM, including every other weekend.

Shift Details

• Location: Main Office (In person position)
• Rotational shifts between 6 AM and 11 PM
• Every other weekend required
• Pay range:$21 - $23 / hour
• Full-time role

Responsibilities

• Serve as the primary point of contact for staff regarding scheduling inquiries and changes.
• Collaborate with department managers and supervisors to understand and align with organization’s needs and goals.
• Demonstrate flexibility in adapting to the dynamic requirements of a 24- hours healthcare operations, including working rotations on weekends and holidays.
• Available on-site to assist care staff with picking up supplies or any other support needed, ensuring continuous care.
• Participates/supports new projects.
• Develop, maintain, and adjust staff schedule using scheduling software to ensure adequate coverage and compliance with organizational policies.
• Possess strong organizational, interpersonal and communication skills, along with effective problem-solving and decision-making abilities.
• Continuously monitors quality and provide recommendations for implementing improvements to the department leads.
• Exhibit strong customer service skills and a passion of delivering exceptional care and making a positive impact in the community.
• Proficient using Microsoft 365 including Excel, Outlook, PowerPoint, Teams and Word.
• Ability to work independently under time pressure and managing multiple task simultaneously with phone calls, emails and monitoring Team Chat
• Demonstrate initiative, teamwork and ability to prioritize tasks while accommodating the organization’s evolving needs
• Maintain professional and courteous demeanor in all interactions with organizational stakeholders.
• Other related tasks to be assigned as required

Requirements

• Previous experience in healthcare scheduling or a similar role.
• Strong organizational and communication skills.
• Must be available for rotating shifts between 6am to 11pm
• Must be available for full-time work
• Must work every other weekend
• Should be willing to work on Stat holidays to provide continuous care
• Proficiency in scheduling software and Microsoft Office Suite.
• Excellent problem-solving skills and attention to detail.
• Hold a valid work permit (if applicable)

Benefits

• Competitive pay
• Healthcare benefits program (Healthcare Spending Account)
• Group Retirement Savings Plan Program
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment
• Strong IT support
• Meaningful work that makes a difference in patients' lives.

CareKW is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed todeveloping a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

Your application will be reviewed by our HR team. We do not use AI or automated systems to screen, assess, or make hiring decisions.