Scheduling Assistant - Repost

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Winnipeg Regional Health Authority is looking for a Staff Scheduling employee at St. Boniface Hospital. The role requires experience with computerized staffing systems and a strong customer service background.

Candidates must have at least Grade 12 education and experience in a fast-paced environment. Proficiency in Excel and the ability to work effectively with the ESP system are essential. This in-person position fosters a diverse workplace and encourages applications from Indigenous people.

Qualifications

• One (1) year experience with ESP or other computerized staffing systems.
• Previous customer service experience with direct contact.
• Ability to effectively use ESP for scheduling.

Skills

Customer service experience

Knowledge of various software applications

Ability to work in a fast-paced environment

Effective verbal and written communication skills

Organizational skills

Education

Grade 12, or equivalent

Tools

ESP (computerized staffing system)

Excel

Job description

Department / Unit: Staff Scheduling - SBH

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 08/14/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Position Overview

Experience

• Grade 12, or equivalent required.
• One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
• Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
• Experience working in a fast-paced, high demand environment required.
• Experience with Excel required.

Note: Preference will be given to those candidates with previous staff scheduling experience.

Education (Degree/Diploma/Certificate)

• Grade 12, or equivalent required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
• Ability to read, write, speak and understand English.
• Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
• Ability to retain information which is of a confidential nature.
• Ability to adhere to and meet strict deadlines.
• Effective verbal and written communication skills.
• Ability to perform as a team member and seek assistance as necessary.
• Good interpersonal communication skills.
• Polite and courteous telephone manner.
• Ability to organize and prioritize workload.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.

Physical Requirements

Not Applicable

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.