Scheduler (Full Time, Permanent)

Community Living Central York; Newmarket; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

Community Living Central York is seeking a Scheduler to ensure smooth program operations through effective staff scheduling. The position requires strong communication and organizational skills, with responsibilities including maintaining schedules, assisting with shift coverage, and ensuring compliance with workplace legislation. Ideal candidates will have post-secondary education and scheduling experience, with a commitment to confidentiality and a positive workplace environment.

Qualifications

• 2 years’ experience in administrative duties and/or scheduling.
• Knowledge of relevant legislation and Unionized environments.

Responsibilities

• Ensure adequate staffing for all scheduled shifts and coverage for vacancies.
• Maintain and track scheduling data accurately.
• Develop and maintain professional relationships while ensuring confidentiality.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Problem-solving

Education

Post-secondary education

Tools

Dayforce (HRIS and Scheduling Software)

Microsoft Office Suite

Job description

Job Description

Posted Tuesday, June 3, 2025 at 4:00 AM | Expires Friday, June 13, 2025 at 3:59 AM

Founded in 1954, Community Living Central York is a non-profit, charitable organization which provides support to people who have an intellectual disability. The organization is under the direction of a volunteer Board of Directors consisting of people who receive support, family members and other members of the community.

In 2024, Community Living Central York was the recipient of the Not-For-Profit of the year at the Central York Chamber of Commerce Business Award, Community Leadership Award and the (ODEN) Disability Employment Service Award for Outstanding Employment Service Provider.

POSITION: SCHEDULER – REMOTE with Hybrid Monthly Requirements (FT)

REPORTING TO: Workforce Planning Specialist

HOURS: 37.5 hours per week
Wednesday – Saturday Rotation
(Wed 10am – 6pm & Thurs-Sat 6am – 430pm)

SALARY: $26.00 - $27.50

POSITION SUMMARY:

Ensures the smooth operation of CLCY programs through scheduling of all full-time and part-time employees while covering vacancies and absences in a timely manner.

DUTIES AND RESPONSIBILITIES:

• Ensures adequate and appropriate staffing as needed to cover all scheduled shifts, vacancies, absences, trainings, accommodations etc. for all employees
• Works with Managers to assist with coverage for vacant shifts
• Provides solutions to planned and unplanned scheduling conflicts as they arise
• Utilizes scheduling system to maintain and ensure master schedules are accurate
• Ensures staff schedules are complete for Managers to share with their teams
• Coding of all shifts ensuring accuracy before final payroll approvals are completed
• Maintains contact and knowledge of status, qualifications, and availability of all staff
• Accurately enter approved vacation dates and coverage needs into scheduling system
• Maintains and tracks scheduling data as required
• Completes reports and compiles statistics, as required
• Develops and utilizes appropriate forms of communication with all staff/departments
• Maintains accurate records while adhering to the Collective Agreement
• Acts as the point of contact and liaises with temporary agencies as required
• Ensures compliance with ESA, Human Rights Code, Collective Agreement, MCCSS etc.
• Establishes a positive, healthy and safe work environment
• Represents the Agency in a positive manner, ensuring confidentiality
• Completes other duties as required/assigned

QUALIFICATIONS:

• Completion of post-secondary education
• 2 years’ experience with administrative duties and/or scheduling experience
• Dayforce (HRIS and Scheduling Software) experience is considered an asset
• Ability to follow all relevant legislation and adhere to all agency policies and procedures, while understanding the importance of ensuring the dignity, safety and wellbeing of staff and the people supported
• Must have weekend availability
• Knowledge of relevant legislation i.e., Employment Standards Act, Occupational Health and Safety Act, Ontario Human Rights Code
• Knowledge of Unionized environments, Collective Agreement language interpretation and application
• Ability to develop and maintain professional relationships within the organization while ensuring the strictest of confidentiality
• Highly developed interpersonal skills with the proven ability to work effectively with all levels of staff, and external clients and stakeholders.
• Excellent organizational, time-management, oral and written communication skills
• Ability to work under pressure, problem-solve and develop strategies
• Ability to work independently and/or in a group and show initiative
• Excellent computer skills including Microsoft office suite and scheduling systems
• Satisfactory Vulnerable sector screening (within 6 months)

Interested applicants should submit a resume to:
Sylvia Gray, Workforce Planning Specialist by 1:00PM on June 12, 2025

We thank all applicants in advance and advise that only those individuals selected for an
interview will be contacted. No phone calls or Agencies please.

For further information please visit our website:www.clcy.com

Community Living Central York is an equal opportunity employer which welcomes and encourages applications from people with disabilities.