SAP Program Assistant (11684)

Toronto Transit Commission (TTC); Ontario; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A major transit authority in Canada is seeking an SAP Program Assistant to support SAP initiatives within the Information Technology Department. You will coordinate program activities, manage procurement processes, and ensure alignment with SAP methodology. The ideal candidate has experience in program coordination, excellent organizational skills, and will promote a diverse and inclusive workplace.

Benefits

Comprehensive health, dental, vision benefits

Defined pension plan

Support for professional development

Flexible work approach

Qualifications

• Proven experience in program or project coordination within SAP or large-scale ERP environments.
• Strong understanding of SAP methodology and program governance.
• Excellent organizational, communication, and stakeholder management skills.

Responsibilities

• Lead in organizing and facilitating key program activities.
• Support procurement processes by preparing and managing RFPs.
• Develop and maintain standardized reporting tools for program execution.

Skills

Use office technology, software and applications

Communicate in a variety of mediums

Education

University Degree or College Diploma in a related discipline

Tools

Project management tools

Job description

Overview

Join to apply for the SAP Program Assistant (11684) role at Toronto Transit Commission (TTC).

The TTC Corporate Plan and Team

The Toronto Transit Commission (TTC), North America's third largest transit system, is seeking an SAP Program Assistant to join the Information Technology, Services (ITS) Department. The ITS team supports SAP initiatives across the organization, with a focus on governance, integration, and operational excellence as part of the TTC’s 2024-2028 Corporate Plan.

What You Will Do

Reporting to the Senior Director of Enterprise Solutions, you will serve as the SAP Program Assistant responsible for activities within the ITS Department. You will ensure that all program deliverables align with SAP methodology (cloud-based or on-premise) and that governance structures support consistency and accountability across the organization.

• Lead in organizing and facilitating key program activities, including sponsor and steering committee meetings, business workshops, and stakeholder communications.
• Support procurement processes by preparing and managing Requests for Proposals (RFPs) and Statements of Work (SOW), ensuring alignment with project objectives and timelines.
• Track and report on program progress, including monitoring issues, risks, costs, resource allocation, and procurement status to ensure transparency and informed decision-making.
• Develop and maintain standardized reporting tools, templates, and centralized documentation repositories to support efficient program execution.
• Collaborate with cross-functional teams—such as development, configuration, security, testing, and system administration—to ensure seamless integration throughout the SAP lifecycle.
• Provide subject matter expertise on internal ITS processes, identifying opportunities for process reuse and integration to enhance efficiency.
• Support internal and external audits related to SAP program delivery and prepare executive-level presentations and reports for sponsors and governance bodies.
• Promote the SAP program through internal communications and updates to the SAP TTC website to build awareness and engagement.
• Oversee budget with regular assessments of financial performance against approved funding to ensure fiscal discipline.
• Contribute to the development and implementation of reporting standards and mechanisms that capture program risks, issues, and both qualitative and quantitative benefits.
• Demonstrate behaviors that support diversity, inclusion, and a respectful work environment free from discrimination and harassment; help remove barriers and accommodate employees and customers in accordance with the TTC’s commitments under OHRC, AODA, and TTC policies.
• Participate in the TTC Customer Service Ambassador Program.

What Skills Do You Bring

• Use office technology, software and applications
• Communicate in a variety of mediums

What Qualifications Do You Bring

• A University Degree, or College Diploma in a related discipline, or a combination of education, training, and experience deemed to be equivalent.
• Proven experience in program or project coordination, preferably within SAP or large-scale ERP environments.
• Strong understanding of SAP methodology and program governance.
• Excellent organizational, communication, and stakeholder management skills.
• Proficiency in project management tools and reporting systems.
• Ability to manage multiple priorities and work collaboratively in a fast-paced environment.
• Knowledge of procurement processes including RFP and SOW development.
• Must have or be able to rapidly acquire and maintain a comprehensive understanding of the Ontario Human Rights Code and related accessibility legislation, Occupational Health and Safety Act, and applicable TTC policies including Respect and Dignity and Workplace Violence.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and reflects the needs of the communities we serve.
• Full-time TTC employee benefits, including a defined pension plan.
• Comprehensive health, dental, vision and more.
• Support for professional development through a broad range of learning programs, including in-person and online training, leadership development, and well-being support.
• Flexible, hybrid work approach with opportunities for remote work and in-person collaboration.

Commitment to Equity, Diversity and Inclusion (EDI)

The TTC is committed to equity, diversity, anti-racism and inclusion in its services and workplaces. Applications from all applicants are welcome, including Indigenous, Black and racialized groups, people with disabilities, women and LGBTQIA+ communities. Accommodations are available upon request during the recruitment process. Please contact Talent Management at [phone] for accommodations. Any information related to an accommodation will be addressed confidentially.

The TTC policy prohibits relatives of current TTC employees from being hired into positions where a conflict of interest exists due to a relationship. If selected for an interview, you will be asked to disclose any relative who is a TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Information Technology
• Location: Greater Toronto Area, Canada
• Posted On: September 11, 2025 | Last Day to Apply: September 25, 2025

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