SAP Managed Services Leader: AI-Driven Delivery & Growth

EY

Calgary

On-site

CAD 114,000 - 161,000

Full time

4 days ago
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Benefits offered by this job

Discretionary bonus program
Medical, dental coverage
Defined contribution pension
Vacation with paid days and holidays
Coaching and learning opportunities
Flexibility to handle role

Job summary

EY's SAP Managed Services practice seeks a senior leader to drive service delivery, growth, and governance across complex SAP environments in Canada. You will partner with clients and executives to shape offerings, lead strategic engagements, and ensure measurable business outcomes.

You will advocate responsible AI adoption, oversee pricing and delivery quality, and scale repeatable, AI-enabled approaches. The role offers influential cross‑team exposure and the chance to impact EY's SAP

Qualifications

  • Experience leading SAP Managed Services.
  • Ability to shape, solution, and sell SAP engagements.
  • Executive presence and stakeholder management.
  • 5+ years in SAP Managed Services, AMS, or SAP operations.
  • Experience with SAP governance, SLAs, ITSM, and service delivery.
  • Strong communication, presentation, and influencing skills.

Responsibilities

  • Drive growth by identifying and closing SAP Managed Services opportunities.
  • Advise clients on outsourcing, managed services, and transformation.
  • Lead complex SAP engagements and governance forums.
  • Oversee service performance, risk management, and continuous improvement.
  • Shape SAP Managed Services strategy, offerings, and delivery.
  • Support solutioning, deal pricing, contract management, and quality.

Skills

SAP Managed Services
Leadership
Stakeholder management
AI in delivery
Service governance
Client relationships
Budgeting & forecasting
Communication skills

Education

Post-secondary education

Tools

SAP
ITIL certification

Job description

EY's SAP Managed Services practice seeks a senior leader to drive service delivery, growth, and governance across complex SAP environments in Canada. You will partner with clients and executives to shape offerings, lead strategic engagements, and ensure measurable business outcomes.

You will advocate responsible AI adoption, oversee pricing and delivery quality, and scale repeatable, AI-enabled approaches. The role offers influential cross‑team exposure and the chance to impact EY's SAP

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