SAP Engagement Lead

Tech Talent International; Ottawa; Hybrid; CAD 152,000 - 165,000; Full time

Job summary

Software International (SI) seeks a seasoned SAP Engagement Lead for a long-term contract in Canada. The role is hybrid with visits to the Ottawa area, focusing on leading SAP initiatives and coordinating a global delivery team.

The successful candidate will drive transformation programs, engage C-level stakeholders, and ensure customer-centric delivery. English required; French desirable.

Qualifications

• Senior SAP leadership experience required.
• Proven track record delivering large-scale transformational programmes.
• Executive presence with cross-functional/multinational teams.

Responsibilities

• Lead the SAP engagement program for the customer.
• Guide a global team with executive-level communication.
• Drive transformational change and outcomes for the client.
• Ensure customer success and manage escalations effectively.

Skills

Leadership

Program management

Stakeholder management

Change management

Customer facing

Presentation skills

Tools

SAP Activate

SaaS delivery

Job description

Software International (SI) supplies technical talent to a variety of clinets ranging fromFortune 100/500/1000 companies to small and mid-sized organizationsin Canada/US. We currently have a long term (2 year) renewable contract with our large SAP consulting client. The role is a hybrid, with some visits to office/client in the Ottawa area.

Role: SAP Engagement Lead

Type: Contract

Duration: 2 years + possible extensions

Rate: $110 - $120/hr C2C - depending on overall experience

Languages: ENG but bilingualism in French would be highly desireable.

Lead the overall SAP engagement program at customer. Will need to be a very senior resource that has executive presence and can guide a global team. The ideal candidate would have extensive experience with specific management experience leading large-scale change and transformational programmes. They will have a strong customer and outcome orientation with a proven track record in delivering results.

• Transformational Leader Conversant across sales, solutioning, and delivery.
• Ability to operate at both the strategic and tactical levels, as well as see and articulate the bigger picture.
• Strong, Positive & Motivational leader: Proven leadership skill of multi-cultural and multinational teams/organisations across Canada.
• Have a demonstrable record of leadership integrity.
• Must be able to leverage diverse strengths, share knowledge, create and celebrate teams success.
• Proven experience in successfully leading cross functional teams without authority.
• Strong Program Management & Executional Excellence
• Strong engagement management, relationship building and de-escalation skills.
• Experienced in Program and Change Management, Process Improvement Analysis and Escalation methodology, with PMP certification and /or other industry and project management certifications.
• Expert level knowledge of SAP methodologies such as Activate and SaaS delivery.
• Ability to consistently achieve results and exceed targets.
• Customer-Facing Experience & Customer-Centric Mindset
• Proven expertise in managing impactful customer relationships, customer escalations, co-innovation engagement and projects.
• Be comfortable working at the most senior levels of SAPs client organisations.
• Have sound knowledge of the SAP market and competition; a strong negotiator who has experience in ensuring customer success and achieving customer references.
• Have experience of managing effectively in a networked and matrixed team environment.
• Strong network with broader SAP community.
• Well polishedCommunication & Presentation Skills
• Highly skilled in stakeholder management and C-Level communications skills.
• Comfortable speaking to large external audiences at SAP event. A story-teller.
• Languages: fluent in English, French is a nice to have Other:
• Canadian Security clearance or ability to pass Canadian Security Clearance check