SalonCentric Canada - STORE ASSOCIATE - HAMTILTON (FT)

L'oreal Usa; Hamilton; On-site; CAD 36,000 - 48,000; Full time

Job summary

SalonCentric is expanding into Canada, with a first presence in Ontario. This full-time role focuses on delivering exceptional sales service, assessing customer needs, and maintaining stock in a fast-paced store environment.

Candidates must have 2+ years of sales experience, strong English communication, and weekend availability. The team emphasizes inclusivity, product knowledge, and cross-selling to hit monthly and yearly targets.

Qualifications

• 2+ years of sales experience.
• Excellent English communication skills.
• Weekend availability required.
• Ability to learn quickly and maintain product knowledge.
• Strong organization and time management skills.

Responsibilities

• Provide excellent sales service and assess customers' needs.
• Welcome customers to the store and answer queries.
• Follow and achieve department sales goals on a monthly, quarterly, and yearly basis.
• Cross-sell products and process POS purchases.
• Maintain in-stock and presentable condition in assigned areas.
• Build productive trust relationships with customers.

Skills

Sales experience

Customer service

English communication

Multi-tasking

Team player

Product knowledge

Job description

Salon Centric is the premier national distributor of salon professional products in the U.S. Created by L’Oréal USA in 2008 with 585 SalonCentric stores and 260 State RDA stores in the US. Today, SalonCentric is expanding in Canada, with its first presence and footprint in Ontario (2023), British Columbia (2024), and recent expansions into Quebec (2025 and 2026).

Our vision is to inspire the Beauty Community to make the world a more colorful place. We are committed to developing an atmosphere where every member of our Beauty Community feels included, valued, and empowered, and where we can all share, learn, grow, and thrive. We do this by supporting social, environmental, and economic causes that support the entire professional beauty industry and our Beauty Community.

Key responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers' needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis.
• “Go the extra mile” to drive sales.
• Maintain in-stock and presentable condition assigned areas.
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures

This is a full-time opportunity. Candidates must be available to work an minimum average of 30 hours per week.

APPLICANTS MUST HAVE WEEKEND AVAILABILITY.

Qualifications and skills:

• INDUSTRY EXPERIENCEIS A DEFINITE ASSET
• Excellent English communication skills is a necessity
• 2 years of sales experience
• Strong organization and time management capabilities
• Proficient written and verbal communication skills
• The ability to multi-task and thrive in a fast-paced environment.
• A team-player
• Able to learn quickly and maintain a high-level of product knowledge.

Our company is an equal opportunity employer, and we are committed to promoting a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, age, national origin, sexual orientation, disability, or any other legally protected status.

We are also committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Our goal is to create a welcoming and inclusive environment where all employees feel valued and supported, and where everyone has equal opportunities to succeed. We believe that diversity and inclusivity are key drivers of innovation and success, and we are dedicated to fostering a culture of belonging for all.