Salesforce Technical Lead

Cognizant; Thunder Bay, Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Technical Lead, where you will play a pivotal role in designing and implementing innovative CRM solutions. This position offers the chance to lead a talented team, collaborate with diverse stakeholders, and leverage cutting-edge AI technologies to enhance customer insights and personalization. With a hybrid work model, you will enjoy flexibility while contributing to impactful projects that align with business objectives. If you are passionate about Salesforce and eager to make a difference, this role is perfect for you!

Qualifications

• Extensive experience with Salesforce and related technologies.
• Solid skills in programming languages like Java, JavaScript, or Python.

Responsibilities

• Lead the design and implementation of CRM integration solutions.
• Collaborate with teams to gather requirements and translate them into technical specifications.

Skills

Salesforce (Apex, Visualforce, Lightning, APIs)

MuleSoft

Informatica

Java

JavaScript

Python

Data Management

ETL Processes

AI Technologies (TensorFlow, PyTorch)

Communication Skills

Education

Salesforce Certifications (Platform Developer I)

Tools

MuleSoft

Informatica

Job description

We re looking for a highly skilled Salesforce Technical Lead to join our dynamic team. You will play a critical part in the design, development, implementation, and maintenance of Salesforce solutions that align with our business objectives.

In this role, you will

• Lead the design, development, and implementation of CRM integration solutions, focusing on Salesforce and other CRM platforms as necessary.

• Be responsible for and guide development staff, providing technical leadership and ensuring standard processes in coding and integration are followed.

• Collaborate with multi-functional teams, including business analysts, project managers, and customers, to gather requirements and translate them into technical specifications.

• Develop and maintain integration architecture and documentation, ensuring solutions are scalable, reliable, and aligned with business objectives.

• Integrate and leverage emerging AI capabilities to enhance CRM solutions, focusing on improving customer insights, personalization, and predictive analytics.

What you’ll need to succeed (required skills) .

• Extensive experience with Salesforce, including Apex, Visualforce, Lightning, and Salesforce APIs.

• Proficiency with integration tools such as MuleSoft, Informatica, or similar middleware technologies.

• Solid skills in programming languages such as Java, JavaScript, or Python.

• Expertise in data management, ETL processes, and data migration strategies.

• Knowledge of AI technologies and frameworks (e.g., TensorFlow, PyTorch) for implementing machine learning models.

• Have good communication and collaboration skills.

• Salesforce Certifications like Platform Developer I

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role. Consider what transferrable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.