Salesforce Technical Architect, Data & AI

NeuraFlash; Massachusetts; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Remote work options

Flexible working hours

Open feedback culture

Celebration of achievements

Job summary

NeuraFlash is looking for a Technical Architect focused on Data & AI to deliver innovative solutions leveraging Salesforce technologies. The role involves designing and implementing scalable architectures, mentoring team members, and collaborating with various stakeholders to drive AI transformation.

Ideal candidates will have extensive experience with Salesforce Data 360, data integration, and strong communication skills. This position offers flexibility with remote work options and the opportunity to impact the future of AI in business.

Qualifications

• 6+ years of experience in application, data, or software development and architecture.
• 3+ years of hands-on experience with the Salesforce Platform.
• Experience designing data integration patterns across enterprise systems.
• Understanding of data modeling, governance, security, and privacy best practices.

Responsibilities

• Lead and own the technical solution design across Data 360 and Agentforce.
• Design scalable and secure data architectures on Salesforce Data 360.
• Collaborate with customers and project stakeholders.
• Coach and mentor developers and junior architects.

Skills

SQL

Apex

Python

JavaScript

Data integration patterns

Communication skills

Education

Bachelor's or Master's degree in Computer Science, Data Engineering, or related field

Tools

Salesforce Data 360

MuleSoft

ETL/ELT tooling

Snowflake

BigQuery

Redshift

Job description

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

As a Technical Architect, Data & AI focused on Salesforce Data 360 (formerly Data Cloud) and Agentforce, you will own end‑to‑end technical solutions that turn unified customer data into intelligent, AI‑powered experiences for our clients. You will collaborate with the rest of our talented AI and Data team to delight customers.

Responsibilities

• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real‑time activation, and the agent topics, instructions, and actions that consume that data.
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules, and zero‑copy / data federation strategies.
• Deep dive into the limits and boundaries of Data 360 and Agentforce, finding novel solutions to drive business outcomes.
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices.
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well‑architected solutions.
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment.
• Define integration frameworks and reference architectures connecting Data 360, MuleSoft, enterprise data warehouses, and other systems using real‑time and batch patterns.
• Establish DevOps, source control, and CI/CD practices for data and AI solutions.
• Coach and mentor developers and junior architects, and stay up‑to‑date with new Salesforce products and technical capabilities.

Required Qualifications

• 6+ years of experience in application, data, or software development and architecture.
• 3+ years of hands‑on experience with the Salesforce Platform in a development or architecture role.
• Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field.
• Hands‑on experience architecting and implementing Salesforce Data 360 (Data Cloud)—data streams, DLOs, DMOs, identity resolution, calculated insights, and activation.
• Proficiency in SQL and Apex, with exposure or working knowledge of modern coding languages (e.g., Python, JavaScript, Java).
• Experience designing data integration patterns across enterprise systems (MuleSoft, ETL/ELT tooling, data warehouses such as Snowflake, BigQuery, or Redshift).
• Understanding of data modeling, governance, security, and privacy best practices.
• Experience with source control, branching/pull request strategies, and familiarity with CI/CD and DevOps principles.
• Strong communication skills; the ability to convey complex technical details to all audiences.

Preferred Skills

• Hands‑on experience with Agentforce or other Generative AI / agentic platforms.
• Experience building RAG solutions with Unstructured DMOs, Retrievers, and Search Indexes.
• Salesforce certifications, preferably Data Cloud Consultant, Platform Developer II, Application Architect, or Agentforce Specialist.
• Experience defining robust testing approaches for data and GenAI solutions.

Work Environment & Benefits

• Remote & in‑person: Work out of our HQ in Massachusetts, a regional hub, or remotely. We focus on keeping everyone connected and unified as one team.
• Travel: Up to 25% travel commitment for certain roles.
• Flexibility: We understand that a perfect 9‑5 isn't possible. We value good work, not the hours it takes.
• Collaboration: Open feedback culture; executive team holds town halls and company meetings where all suggestions are addressed.
• Celebration: We balance hard work with celebrating achievements together.