Salesforce Solution Architect, Commerce (B2B)

NeuraFlash; Canada; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible work arrangements

Travel opportunities

Supportive company culture

Job summary

NeuraFlash, Part of Accenture, seeks a skilled B2B Commerce Solution Architect to join our Revenue Solutions team in Canada. This pivotal role involves leading the implementation of Salesforce Revenue Management projects by combining technical expertise with solution design. You will deliver scalable, efficient solutions and streamline operational processes using Salesforce B2B Commerce technologies. Collaboration with cross-functional teams is key to ensure successful deployment while enhancing customer experiences. We welcome your initiative to drive innovation in AI-powered solutions.

Qualifications

• 4+ years working with Salesforce, specializing in B2B commerce.
• Understanding of B2B Commerce Einstein Features & Capabilities.
• Proficient in Salesforce configuration, including objects and flows.

Responsibilities

• Lead business process discovery sessions to define Salesforce solutions.
• Own end-to-end solution architecture across Salesforce platforms.
• Provide architectural oversight throughout the delivery lifecycle.

Skills

Salesforce Expertise

B2B Commerce understanding

Integration Fundamentals

Salesforce Configuration

Excellent communication skills

Job description

Why NeuraFlash, Part of Accenture?

At NeuraFlash, Part of Accenture, we are redefining the future of business through AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

We are excited to welcome a talented B2B Commerce Solution Architect to our Revenue Solutions team. This role is pivotal in the successful end‑to‑end implementation of Salesforce Revenue Management projects at NeuraFlash. You will combine your technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with the business requirements of our clients, as well as create reusable assets to be deployed to multiple clients. This may involve owning portions of the design, or supporting the Solution Architect. By leveraging B2B Commerce technologies within Salesforce, you will streamline operational processes, and deliver scalable, impactful solutions.

RESPONSIBILITIES

• Lead business process discovery sessions to define scalable, enterprise‑grade Salesforce solutions aligned to customer objectives
• Own end‑to‑end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long‑term scalability
• Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements
• Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post‑go‑live), ensuring quality and consistency
• Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences
• Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams
• Translate business requirements into scalable technical solutions and guide development teams on implementation approach
• Lead technical design reviews and ensure adherence to architectural standards and best practices
• Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
• Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements
• Define data architecture and modeling strategies to support customizations and integrations
• Identify and proactively mitigate technical risks, ensuring successful project delivery
• Partner cross‑functionally to align business and technical stakeholders, ensuring clear communication and shared objectives
• Support post‑go‑live strategy, including optimization, scalability planning, and continuous improvement initiatives
• Travel up to 25% for customer engagements and internal events

REQUIRED QUALIFICATIONS

• Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds
• Understanding of B2B Commerce Einstein Features & Capabilities
• Understanding B2B Commerce Extensions framework
• Understanding of B2B Commerce APIs and Connect APIs
• Understanding of cross cloud use cases (B2B, D2C, Loyalty, Revenue, Marketing)
• Understanding of Salesforce OMS
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Integration Fundamentals: Foundational understanding of integrating Salesforce with third‑party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
• Experience with test‑driven development
• Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)

Technical Skills

• Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
• Development Skills: Familiarity with Apex and Omniscript
• Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics

Additional Skills

• Excellent communication and presentation skills for a variety of audiences and situations
• Confident, self‑assured, team‑player, ambitious and driven
• Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
• Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents

What's it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In‑Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
• Flexibility: We understand that work needs to adapt to life. You can step away for errands or emergencies, and our culture values results over hours.
• Collaboration: You have a voice here! When you work with a team of smart people, you can share suggestions and feedback. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we also celebrate the big and small wins together.