Salesforce Solution Architect

Cognizant; Toronto; Hybrid; CAD 138,000 - 160,000; Full time

Job summary

Cognizant in Toronto, Canada is seeking a Salesforce Solution Architect to define and deliver end-to-end Salesforce solutions that align with business strategy and enterprise-wide technology standards.

You will lead architecture across Salesforce Platform, Service Cloud, Financial Services Cloud (FSC) and industry clouds, design scalable solutions with Apex, LWC, Flows and integrations, and mentor delivery teams during complex implementations.

Qualifications

• Proven Salesforce architecture delivery at enterprise scale.
• Deep FSC, Service Cloud, and Platform knowledge.
• Hands-on integrations using REST/SOAP, MuleSoft, and middleware.
• Strong governance, security, and DevOps practices.

Responsibilities

• Lead end-to-end Salesforce architecture across FSC and industry clouds.
• Design scalable Salesforce solutions leveraging Apex, LWC, Flows, and integrations.
• Architect enterprise integrations using REST/SOAP APIs, MuleSoft, and event-driven patterns.
• Establish governance including data architecture, security models, and deployment pipelines.

Skills

Salesforce

Apex

LWC

APIs

MuleSoft

DevOps

Data Architecture

Security

Leadership

Tools

MuleSoft

REST APIs

SOAP APIs

Platform Events

Job description

Salesforce Solution Architect

About the Role

As a Salesforce Solution Architect, you will make an impact by defining and delivering end-to-end Salesforce solutions that align with business strategy and enterprise-wide technology standards. You will be a valued member of our Salesforce practice and work collaboratively with business stakeholders, enterprise architects, development teams, and program leadership to ensure the successful delivery of complex, scalable Salesforce implementations with a strong focus on Financial Services Cloud (FSC) and industry clouds.

In this role, you will:

• Lead end-to-end Salesforce architecture across the Salesforce Platform, Service Cloud, Financial Services Cloud (FSC), and industry clouds — including mapping out-of-the-box solutions to business requirements within Salesforce FSC Claims.


• Design and deliver scalable, best-practice solutions leveraging Apex, Lightning Web Components (LWC), Flows, Integration APIs, Platform Events, and Salesforce-native capabilities.


• Architect enterprise integrations using REST/SOAP APIs, MuleSoft, middleware, and event-driven patterns, ensuring seamless connectivity across the technology landscape.


• Establish governance frameworks, including data architecture, security models, DevOps strategies, and deployment pipelines, to underpin reliable and compliant solution delivery.


• Provide technical leadership and mentorship to development and delivery teams, while conducting architecture reviews, technical assessments, and solution design workshops with both internal and client stakeholders.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What You Need to Have to Be Considered

• Proven experience as a Salesforce Solution Architect or Senior Technical Lead, with a strong track record of delivering end-to-end Salesforce implementations at enterprise scale.


• Deep hands-on expertise with Salesforce Financial Services Cloud (FSC), Service Cloud, and Salesforce Platform — including FSC Claims, data models, and industry-specific configuration.


• Demonstrated ability to design and build integrations using REST/SOAP APIs, MuleSoft, middleware technologies, and event-driven architecture patterns.


• Strong command of Salesforce development technologies, including Apex, Lightning Web Components (LWC), Flows, and Platform Events, with the ability to evaluate build-vs-configure trade-offs.


• Experience establishing data architecture, security models, DevOps practices, and deployment strategies for complex Salesforce programs, including governance and compliance considerations.

These Will Help You Stand Out

• Active Salesforce certifications, such as Salesforce Certified Application Architect, System Architect, or CTA (Certified Technical Architect).


• Experience working in or architecting solutions for the Financial Services or Insurance industry, particularly in claims or policy management domains.


• Familiarity with enterprise architecture frameworks (e.g., TOGAF) and the ability to translate architectural decisions into executive-level communication.


• Proven ability to lead solution design workshops and technical assessments with both business and IT stakeholders in large-scale transformation programs.


• Experience in a consulting or professional services environment, working across multiple client engagements simultaneously.

Salary and Other Compensation:

The annual salary for this position is between $138K - $160K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.