Salesforce Sales Cloud Product Manager

HRB; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Flexible working arrangements

Professional development and SFDC cert

Job summary

HRB is seeking a Salesforce Sales Cloud Product Manager to own strategy, roadmap, and optimization of our Salesforce ecosystem with a focus on Sales Cloud. You will collaborate with Sales, Marketing, Customer Success, and Sustainability teams to drive revenue growth and data-driven decision making.

The role requires a blend of Salesforce expertise, product thinking, and a passion for sustainability. Flexible working arrangements and professional development support are offered.

Qualifications

• 5+ years of Salesforce product management, admin, or related roles.
• Strong expertise in Salesforce Sales Cloud (certifications preferred).
• Experience delivering CRM product roadmaps and business value.
• Experience working with cross-functional stakeholders in sales-driven organizations.

Responsibilities

• Define and execute the product roadmap for Salesforce Sales Cloud aligned with business and sustainability goals.
• Partner with Sales and Marketing to optimize lead-to-revenue processes and improve conversion rates.
• Gather and prioritize requirements from stakeholders, translating business needs into scalable Salesforce solutions.
• Manage Salesforce configuration including objects, workflows, validation rules, and automation (Flow, Process Builder).
• Collaborate with developers and external partners on integrations and releases.
• Own data quality, reporting, and dashboard strategy to support forecasting and ESG metrics.
• Drive user adoption through training, documentation, and continuous improvement initiatives.
• Ensure system scalability, performance, and alignment with best practices.
• Stay current on Salesforce releases and recommend enhancements to drive efficiency and impact.

Skills

Salesforce Product Management

CRM roadmaps

Cross-functional collaboration

Data analysis & reporting

Stakeholder management

Adaptability

Tools

Salesforce Configuration

APIs & Integrations

Flow / Process Builder

Job description

About Us
We are a mission-driven organization focused on advancing environmental sustainability through innovative solutions. From reducing carbon footprints to enabling smarter resource management, our work supports organizations in building a more sustainable future. We are looking for a Salesforce Sales Cloud Product Manager to help scale our commercial operations and maximize the impact of our technology and services.

Role Overview
As the Salesforce Sales Cloud Product Manager, you will own the strategy, roadmap, and optimization of our Salesforce ecosystem, with a focus on Sales Cloud. You will work cross-functionally with Sales, Marketing, Customer Success, and Sustainability teams to drive revenue growth, improve pipeline visibility, and enable data-driven decision-making.

This role requires a blend of product thinking, Salesforce expertise, and a passion for sustainability.

Key Responsibilities

• Define and execute the product roadmap for Salesforce Sales Cloud aligned with business and sustainability goals
• Partner with Sales and Marketing teams to optimize lead-to-revenue processes and improve conversion rates
• Gather and prioritize requirements from stakeholders, translating business needs into scalable Salesforce solutions
• Manage Salesforce configuration including objects, workflows, validation rules, and automation (Flow, Process Builder where applicable)
• Collaborate with developers and external partners on integrations, customizations, and releases
• Own data quality, reporting, and dashboard strategy to support forecasting and ESG-related metrics
• Drive user adoption through training, documentation, and continuous improvement initiatives
• Ensure system scalability, performance, and alignment with best practices
• Stay current on Salesforce releases and recommend enhancements that drive efficiency and impact

Qualifications

• 5+ years of experience in Salesforce Product Management, Salesforce Administration, or related roles
• Strong expertise in Salesforce Sales Cloud (certifications such as Salesforce Admin or Sales Cloud Consultant preferred)
• Proven experience managing CRM product roadmaps and delivering business value
• Experience working with cross-functional stakeholders in sales-driven organizations
• Familiarity with integrations (APIs, middleware tools) and data architecture concepts
• Strong analytical skills with experience in reporting and dashboarding

Nice to Have

• Experience in environmental sustainability, climate tech, or ESG-related industries
• Knowledge of carbon accounting platforms or sustainability reporting frameworks (e.g., GHG Protocol, CDP)
• Experience with Marketing Cloud, Service Cloud, or third-party sales tools

Soft Skills

• Strong communication and stakeholder management skills
• Strategic thinker with a hands-on approach
• Passion for sustainability and mission-driven work
• Ability to translate complex technical concepts into business value

What We Offer

• Opportunity to make a tangible environmental impact
• Collaborative and purpose-driven culture
• Competitive compensation and benefits
• Flexible working arrangements
• Professional development and Salesforce certification support