Salesforce Product Owner - Lead To Order - (L2O) - Remote Canada Position

NTT DATA Services; Toronto; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Salesforce Product Owner to lead the product strategy and roadmap for their Salesforce platform. The ideal candidate will have extensive experience in product management, particularly in Lead to Order processes, and possess strong leadership and communication skills. This remote position offers an opportunity to work with a dynamic team and contribute to innovative solutions in a rapidly evolving environment.

Qualifications

• 6+ years as a product owner in an enterprise Salesforce environment.
• 3+ years experience with Lead to Order (L2O).
• 5+ years experience with Order to Cash processes.

Responsibilities

• Lead product intake and backlog prioritization.
• Collaborate with business groups to develop requirements.
• Manage platform integrations and lead Agile ceremonies.

Skills

Leadership

Communication

Technical Aptitude

Problem Solving

Documentation

Education

Salesforce Cloud Certification

Salesforce Admin Certification

Certified Product Owner

Tools

JIRA

Team Services

Rally

Job description

Req ID:
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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner - Lead to Order (L2O) - Remote Canada position.

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. You will lead discovery to create development-ready stories for the development team. The ideal candidate will have Salesforce and Agile framework experience, with strong leadership, communication skills, and technical aptitude.

The ideal candidate will have proven Salesforce product knowledge and experience demonstrating improvements in product management efficiency.

Responsibilities:

1. Work with business groups to understand demand.
2. Collaborate with the business to develop detailed requirements.
3. Design high-level solutions and architecture.
4. Lead Agile ceremonies, ensuring team goals are met on time and within budget.
5. Manage platform integrations.
6. Own a portfolio of products/initiatives as a strategic, senior-level contributor.

Required Qualifications:

1. 6+ years of experience as a product owner leading a technical team in an enterprise Salesforce environment.
2. 3+ years experience with Lead to Order (L2O).
3. 5+ years experience with Order to Cash, preferably with background in Quoting, Contract Management, Orders, Provisioning, and Billing.
4. Experience with Agile methodologies, including sprint planning, daily stand-ups, story-pointing, and retrospectives.
5. Experience managing projects with Agile tools like JIRA, Team Services, Rally.
6. Ability to understand detailed business processes and create detailed user stories and requirements.
7. Experience with process improvements and automation opportunities.
8. Participation in roadmap planning and multi-cloud implementation touchpoints.
9. Strong documentation skills using flowcharts, descriptions, screenshots, and videos.
10. Decision-making skills and issue resolution.
11. Participation in UAT and Go-Live activities, including test planning and execution.
12. Ability to build strong client relationships and communicate effectively.
13. Experience with Salesforce product features and delivering within the Salesforce ecosystem.
14. Excellent communication, organizational, and team skills.
15. Ability to prioritize product backlog based on business value.
16. Decision-making authority on product features, maximizing product value.
17. Strong interpersonal skills for handling sensitive situations.
18. Certifications: Salesforce Cloud, Salesforce Admin, Certified Product Owner or Salesforce Business Analyst.

Ideal Mindset:

• Encouragement: motivate and support team members.
• Problem Solver: creatively and practically find solutions.
• Strong work ethic: lead by example and be a team player.

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About NTT DATA

NTT DATA is a $30 billion global innovator serving 75% of the Fortune Global 100, committed to helping clients innovate and transform. We have diverse experts in over 50 countries, offering services in consulting, AI, industry solutions, and more. As part of NTT Group, we invest heavily in R&D to advance digital and AI infrastructure. Visit us at us.nttdata.

We are committed to accessibility and equal opportunity employment. For accommodations or inquiries, contact us via our contact page. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.