Salesforce Data Cloud Consultant (Remote)

CloudKettle, a Bell Canada company; Halifax; Remote; CAD 80,000 - 90,000; Full time

Job summary

Join a dynamic and fast-growing professional services organization that specializes in Customer Data Platforms. In this exciting role, you will leverage your expertise in Salesforce Data Cloud to design and implement data-driven customer experiences for some of the largest companies in the world. This position offers the flexibility of remote work while providing best-in-class training and a flat, modern work culture that values integrity and collaboration. If you are passionate about data management and enjoy bridging technical and business concepts, this is the perfect opportunity to advance your career and make a significant impact in the industry.

Benefits

Medical and dental benefits

Best-in-class training on Salesforce

Home office setup allowance

Flexible remote work options

Paid time for training

Certification reimbursement

Qualifications

• Experience with Customer Data Platforms or Master Data Management platforms.
• Strong analytical mindset with excellent communication skills.

Responsibilities

• Work with clients to understand their needs in data-driven marketing.
• Author solution design documentation and conduct system assessments.

Skills

Customer Data Platforms (CDPs)

Data Management

Data Modeling

ETL Processes

Salesforce Data Cloud

Analytical Skills

Communication Skills

Bilingual (French and English)

Education

Certifications in Salesforce Data Cloud

Bachelor's Degree in a related field

Tools

Salesforce Marketing Cloud

IBM InfoSphere

Segment

Amperity

ActionIQ

Job description

We are seeking a passionate candidate with experience in Customer Data Platform (CDP) solutions and a solid understanding of data management. In this role, you will use Salesforce Data Cloud to create data-driven customer experiences. You will design, identify, and recommend scalable solutions to clients.

Location: Remote, within Canada or the United States

Responsibilities

As a Salesforce Data Cloud Consultant, your role will involve:

• Working with clients to understand their needs, particularly in areas like data-driven marketing, a unified customer view, and marketing technology, all with a focus on Data Cloud.
• Authoring solution design documentation to fulfill client requirements.
• Conducting thorough assessments of customer system landscapes and identifying areas for optimization using Data Cloud.
• Building audience segmentation strategies using Salesforce Data Cloud features.
• Teaming up with other groups to transform data-driven insights into practical marketing and customer service initiatives.
• Explaining complex Digital Data and CDP topics to those unfamiliar with these areas, including discussing the benefits and potential drawbacks of solutions.

Experience Requirements

• Experience with Customer Data Platforms or Master Data Management (MDM) platforms, such as Salesforce Data Cloud, IBM InfoSphere, Segment, Amperity, or ActionIQ.
• Proven experience working with Customer Data Platforms (CDPs).
• A solid understanding of data management principles, data modeling, and Extract, Transform, Load (ETL) processes.
• Familiarity with Salesforce Marketing Cloud or core Salesforce products is highly advantageous.
• A strong analytical mindset and demonstrated ability to derive insights from complex customer datasets.
• Excellent communication and collaboration skills, with the ability to bridge technical and business concepts.
• Preference will be given to candidates with certifications in Salesforce Data Cloud, Marketing Cloud, or related areas.
• Working knowledge of Salesforce Data Cloud.
• Experience with Salesforce Sales/Service Cloud data models.
• Experience with marketing campaign design and implementation.
• Experience with technologies and processes for mobile and social media technologies, solutions, and strategies.
• Experience in a consulting environment and/or digital agency, with a demonstrated track record of continuing responsibilities, creativity, and innovation.
• Bilingual fluency in verbal and written French and English is a strong asset.

Benefits

• The opportunity to be part of a fast-growing professional services organization working with some of the largest and most exciting companies in the world.
• A flat, modern, high integrity work culture with direct and daily access to all levels of the team.
• Medical and dental benefits.
• Best-in-class training on the Salesforce platform.
• An allowance to help set up your own home office, whether you work remotely or at our office.
• Flexible remote work options to suit your role and lifestyle.
• We empower you to hone your craft with paid time for training, reimbursement for certifications and the ability to share your passion across our blog and social accounts.

Please note: While hands-on Salesforce Data Cloud experience might be limited in the market, we are actively seeking candidates who clearly demonstrate their transferable skills from CDPs and data-focused roles.

Compensation details: 80000-90000 Yearly Salary

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Business Consulting and Services