Salesforce Consulting - Director

PwC - Global; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

A leading consulting firm is seeking a Salesforce Consulting Director to utilize extensive Salesforce expertise to enhance client operations and strategic transformation in financial services. This role involves mentoring teams, managing client engagements, and supporting internal capabilities. Join PwC to help clients leverage technology for sustainable change and drive impactful results.

Benefits

Competitive compensation

Inclusive benefits

Flexible programs

Qualifications

• 5+ years experience implementing SaaS platforms like Salesforce.
• Experience leading complex engagements with multiple stakeholders.
• Confidence in pre-sales asset engineering.

Responsibilities

• Identifying client needs and providing estimates for solution development.
• Leading teams in creating platform solutions for financial services clients.
• Mentoring and developing junior consultants.

Skills

Leadership

Analytical skills

Problem-solving skills

Salesforce expertise

Consulting

Education

Salesforce Financial Services Cloud Certification

Bachelor's degree in relevant field

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialize in providing consulting services for various business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for effective utilization of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives.

A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service, and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Meaningful work you’ll be part of

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to requests for proposals, and providing estimates for solution development
• Leading teams in creating platform solutions, best practices, and implementing multiple platform suites of products to enable differentiated solutions for financial services clients
• Mentoring the next generation of consultants, providing insights and challenging them to improve
• Identifying, developing, and winning significant bids and pursuits to meet sales targets
• Supporting internal capability building, including creating assets and accelerators, and supporting training and skill development of your team
• Coaching, guiding, and assisting team members in client meetings, presentations, and proposals
• Consulting with account teams and engagement partners on pricing strategy
• Facilitating executive and operational meetings and workshops across various topics

Experience and skills you’ll use to solve

• Proven track record of shaping and growing multimillion-dollar high-value consulting businesses within Financial Services
• Experience creating asset-led, offering-led, account-centric prospecting, and subsector-specific sales pursuits
• Financial services business acumen with subsector depth (e.g., retail banking, P&C insurance, Asset & Wealth Management, etc.)
• Confidence in leading teams in pre-sales asset engineering and facilitating asset demos in sales pursuits
• Ability to lead complex engagements with multiple stakeholders, including executives and steering committees
• Skill in managing complex deployments, troubleshooting, and articulating delivery trade-offs
• Creative growth mindset with analytical and problem-solving skills
• Experience working directly with clients and managing nuanced messages to senior stakeholders
• Interest in upskilling for a digital world and openness to learning new tools
• Experience with solution delivery lifecycle across methodologies (waterfall, agile, platform-led, etc.)
• 5+ years of experience implementing SaaS platforms like Salesforce, nCino, Amazon Connect, Fenergo, OpenFin
• Leadership experience with cross-functional teams blending technical, functional, and industry expertise
• Certifications: Salesforce Financial Services Cloud Certification

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping clients build trust and deliver outcomes. Our environment supports your career growth, rewards your impact, and promotes wellbeing through competitive compensation, inclusive benefits, and flexible programs. Learn more at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges the land of the First Nations, Métis, and Inuit Peoples, and commits to allyship and reconciliation. We provide accommodations during the application process; please inform us if needed. Learn about our diversity and inclusion initiatives at: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html