Salesforce Consulting - Director

PricewaterhouseCoopers International; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

As a Director at PwC, you will lead teams in delivering Salesforce consulting services, optimizing efficiency for financial clients. You will identify client needs, manage stakeholders, and guide team members, contributing to impactful consulting projects. A collaborative and inclusive environment awaits you, where innovative solutions enhance customer experiences.

Benefits

Competitive compensation and benefits

Flexibility programs

Continuous development opportunities

Qualifications

• At least 5 years of experience with SaaS platforms like Salesforce.
• Experience leading complex engagements with multiple stakeholders.
• Proven track record in growing consulting businesses within financial services.

Responsibilities

• Identify client needs and lead teams in creating platform solutions.
• Mentor the next generation of consultants and support internal capability building.
• Facilitate executive meetings and proposals.

Skills

Problem Solving

Analytical Mindset

Communication

Leadership

Education

Salesforce Financial Services Cloud Certification

Tools

Salesforce

Job description

At PwC, our people in business application consulting specialize in providing consulting services for various business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support to ensure seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. Your role includes analyzing client needs, implementing solutions, and offering training and support for effective Salesforce application utilization. Your versatile knowledge will help clients optimize operational efficiency and meet their strategic goals.

A career in Salesforce Consulting offers the opportunity to help clients leverage Salesforce technology to enhance customer experiences, enable sustainable change, and drive results. We focus on understanding client challenges and developing custom Salesforce-powered solutions to transform sales, service, and marketing capabilities by exploring data, managing customer life cycles, building online communities, driving employee engagement, and connecting with channel partners securely and brandably.

Meaningful work you'll be part of

As a Director, you'll work as part of a team of problem solvers, helping to address complex business issues from strategy to execution. Responsibilities include, but are not limited to:

• Identifying client needs, responding to RFPs, and providing estimates for solutions
• Leading teams in creating platform solutions, best practices, and implementing multiple platform suites for financial services clients
• Mentoring the next generation of consultants, providing insights and challenges to improve
• Developing and winning significant bids to meet sales targets
• Supporting internal capability building, creating assets, and training teams
• Guiding team members in client meetings, presentations, and proposals
• Consulting on pricing strategies with account teams and engagement partners
• Facilitating executive and operational meetings and workshops

Experience and skills you'll use to solve

• Proven track record in growing high-value consulting businesses within financial services
• Experience with asset-led, offering-led, and sector-specific sales pursuits
• Financial services business acumen across subsectors like retail banking, insurance, asset management, etc.
• Confidence in leading pre-sales activities and asset demos
• Ability to lead complex engagements with multiple stakeholders, including executives
• Skills in managing complex deployments and troubleshooting
• Analytical and problem-solving mindset with critical thinking skills
• Experience working directly with clients and managing nuanced communication
• Interest in digital trends and learning new tools
• Experience with various delivery methodologies (waterfall, agile, platform-led)
• At least 5 years of experience with SaaS platforms like Salesforce and others
• Proven leadership in cross-functional teams
• Salesforce Financial Services Cloud Certification

Why you’ll love PwC

We inspire and empower our people to make a difference. Powered by the latest technology, you'll be part of diverse teams helping clients build trust and achieve sustained outcomes. Our environment promotes continuous development, rewards impact, and supports wellbeing through competitive compensation, benefits, and flexibility programs. Learn more at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges the land as the territories of First Nations, Métis, and Inuit Peoples. We recognize systemic issues and commit to allyship and solidarity.

Our most valuable asset is our people. We’re dedicated to creating an inclusive community where everyone belongs. We provide accommodations during the application and employment process; please inform us if needed.