Salesforce Business Systems Analyst - Remote Canada Position

NTT DATA; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading technology services company is seeking a Salesforce Business Systems Analyst to work remotely from anywhere in Canada. The role involves gathering business requirements, leading workshops, and supporting user training, with an emphasis on financial processes and reporting. Ideal candidates will have extensive experience in Salesforce and Agile methodologies, contributing to innovative projects in a collaborative environment.

Benefits

Career advancement opportunities

Collaborative work environment

Work remotely from anywhere in Canada

Qualifications

• Minimum 8 years of experience in Salesforce Business Systems Analysis.
• Strong background in financial processes and reporting.
• Proficiency in Agile and tools like JIRA.

Responsibilities

• Gather business requirements for reporting and lead Discovery Workshops.
• Identify gaps and transform requirements into User Stories.
• Support User Acceptance Testing and provide End-User Training.

Skills

Business Analysis

Data Reporting

Agile Methodology

Analytical Skills

Problem Solving

Tools

Snowflake

Tableau

Visio

Lucid

JIRA

Job description

Employer Industry: Technology Services

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in Canada
- Engage with cutting-edge technology and innovative projects
- Collaborative and inclusive work environment
- Be part of a trusted global innovator serving top Fortune companies

What to Expect (Job Responsibilities):
- Gather business requirements for reporting, leveraging tools like Snowflake and Tableau
- Lead Discovery Workshops and produce AS-IS and TO-BE process flows using Visio or Lucid
- Identify gaps and pain points, transforming requirements into User Stories and Acceptance Criteria
- Conduct Sprint End client demos and collaborate with technical leads, both onshore and offshore
- Support User Acceptance Testing and provide End-User Training

What is Required (Qualifications):
- Minimum of 8 years of experience in Salesforce Business Systems Analysis
- Strong background in financial processes and reporting
- Proven experience in data and reporting, including familiarity with financial systems such as Oracle or Workday
- At least 5 years of experience leading major roles in Discovery Workshops
- Proficiency in Agile development methodology and tools like JIRA

How to Stand Out (Preferred Qualifications):
- Salesforce Certifications (e.g., Salesforce Admin)
- Experience with multiple system integrations and data field mapping
- Strong analytical and problem-solving skills
- Ability to build relationships among Product Owners, Clients, and project stakeholders
- Creative mindset with a strong work ethic and team-oriented approach

#TechnologyServices #Salesforce #RemoteWork #CareerGrowth #AgileDevelopment
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