Salesforce Business Analyst

Wipro Technologies; Toronto; Remote; USD 120,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Business Analyst, where you'll develop innovative Salesforce solutions to enhance healthcare workflows. Collaborate with diverse stakeholders to gather requirements and lead user acceptance testing. This role offers the chance to make a significant impact on patient-centric solutions while ensuring compliance with data privacy standards. Enjoy a competitive salary and comprehensive benefits in a supportive, inclusive environment that values diversity and innovation. If you're passionate about driving digital transformation in healthcare, this opportunity is perfect for you.

Benefits

Medical and Dental Options

Disability Insurance

Paid Time Off

Sick Leave

Flexible Leave Options

Qualifications

• Experience in developing and implementing Salesforce solutions.
• Strong understanding of healthcare workflows and Salesforce Health Cloud.

Responsibilities

• Gather and document business requirements with stakeholders.
• Analyze workflows and recommend improvements using Salesforce tools.

Skills

Salesforce Health Cloud

Business Analysis

User Acceptance Testing (UAT)

Data Privacy Compliance

Stakeholder Management

Education

Bachelor's Degree in Business or IT

Salesforce Certification

Tools

Salesforce

JIRA

Job description

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Work with us

Title: Salesforce Business Analyst

Requisition ID: 64120

City: Toronto

Country/Region: CA

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Title: Salesforce Business Analyst

Duration: 6+ months of Contract with possible extension of hire

Location: Remote

Brief Summary of Role:

As a Salesforce Business Analyst, you will be responsible for developing and implementing Salesforce solutions. Collaborate with stakeholders to gather requirements, design, and develop custom Salesforce applications, and provide technical leadership and mentorship to the team. Ensure best practices in coding and deployment.

Roles and Responsibilities:

• Partner with clinical, administrative, and IT stakeholders to gather and document business requirements.
• Analyze healthcare workflows and identify areas for improvement using Salesforce Health Cloud and related tools.
• Develop functional specifications, user stories, and process maps to support system enhancements and integrations.
• Collaborate with Salesforce developers and administrators to design patient-centric solutions.
• Support initiatives related to order intake and order journey.
• Lead user acceptance testing (UAT) and support end-user training across operational teams.
• Ensure data privacy and HIPAA compliance across all Salesforce implementations.
• Monitor and measure the success of Salesforce solutions and make recommendations for improvement.
• Ensure Salesforce configuration complies with business policies and best practices.
• Support data integrity and data migration efforts.
• Stay current with Salesforce releases and new features.

Expected annual pay for this role ranges from $120,000 to $150,000. The position is also eligible for Wipro’s standard benefits, including medical and dental options, disability insurance, paid time off, sick leave, and other leave options.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodations will be provided to all applicants, including persons with disabilities, throughout the recruitment process. Accommodations must be communicated in advance and will be reviewed on an individual basis. Wipro values diversity and provides equal opportunities to all.

If you encounter any suspicious emails, advertisements, or persons offering jobs at Wipro, please email us at [e-mail]. Do not send your resume to this email, as it is not monitored for applications.

Any concerns regarding unethical or unfair hiring practices should be directed to our Ombuds Group at [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, caste, creed, religion, gender, marital status, age, ethnicity, gender identity, sexual orientation, political orientation, disability, veteran status, or any other protected characteristic.