Sales & Venue Coordinator - Deer Creek

CLUBLINK; Ajax; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Venue Coordinator to join their dynamic team. This role involves providing exceptional client experiences from initial inquiry to post-event follow-up, ensuring every detail is meticulously managed. You'll coordinate events, manage client relationships, and contribute to the sales of event spaces. If you have a passion for hospitality, exceptional organizational skills, and thrive in a fast-paced environment, this is a fantastic opportunity to make a meaningful impact in a vibrant setting. Join a team dedicated to excellence and creativity in event planning.

Qualifications

• Educational background in hospitality or event planning required.
• Strong customer service skills and event planning experience preferred.

Responsibilities

• Coordinate and execute events and weddings professionally.
• Assist with event sales and ensure accurate contract management.
• Oversee the execution of special events and maintain communication.

Skills

Event Planning

Customer Service

Interpersonal Skills

Organizational Skills

Problem Solving

Attention to Detail

Education

Hospitality Management

Event Planning Certification

Tools

Caterease Software

Job description

Deer Creek Golf Club is Hiring!

Are you passionate about your work? Do you love making a difference in somebody’s day? Do you thrive on providing an exceptional guest experience? If this sounds like you, check out why working forDeer Creek Golf Clubscould be the perfect place for you! Located in Ajax, Ontario, Deer Creek Golf Club offers 45 holes of pristine golf and hosts full-service golf tournaments, corporate meetings and galas and other special events that demand the best in service, quality, and value. Furthermore, Deer Creek Golf & Banquet Facility is the only facility in all of Ontario to host full-service golf tournaments for up to 400 players.

Position Overview

Reporting to the Director of Sales & Events of Deer Creek, the Venue Coordinator provides an exceptional event client experience from initial inquiry to post event follow-up. The Venue Coordinator will be involved in the sales of Deer Creek Event Spaces and culinary experiences while using each client interaction as an opportunity to build a relationship and promote the venue.

Duties and Responsibilities

• Primary responsibility will include the professional and efficient coordination and execution of events and weddings.
• Assist with event sales (responding to and following up on event inquiries, generating accurate proposals, conducting venue tours, etc.)
• Ensure each event has a signed, accurate and complete contract – if there are revisions, ensure they are approved by the Director of Sales & Events
• Responsible for coordinating event tastings as required.
• Responsible for managing final details meetings with all applicable clients.
• Be present to oversee the execution of special events and weddings.
• Create accurate floor plans and banquet event orders.
• Coordinate linen requirements for all functions.
• Ensure all event information is up to date and accurate in various systems
• Collect all deposit payments for events.
• Ensure payment for social events are received 10 days prior to the event.
• Generate accurate invoices.
• Ensure confirmed guest counts and event details are accurate and received ten days prior for all events.
• Effectively communicate any late changes to event details with all stakeholders.
• Follow all Deer Creek Policies and procedures.
• Assist with the planning and execution of Deer Creek hosted events including idea generation and ticket sales.
• Network and generate relationships with new, current, and potential clients.
• Accommodate all special requests in a suitable manner if possible.
• Meet or exceed expectations outlined in the Policies and Procedures Manual.
• Produce professional and accurate internal and external communications at all times.
• Always maintain a professional appearance when working.
• Attend industry related trades shows as required.
• Other duties as requested by Deer Creek Management

Requirements:

• Educational background in the hospitality or event planning industry
• Strong assets include event planning experience and knowledge of Caterease software
• Knowledge and passion for food, beverages, and luxury brand event venues
• Proven customer service skills
• Flexibility with scheduling and availability
• Ability to work effectively both independently and in a team environment.
• Excellent interpersonal and organizational skills
• Works well under pressure in a fast-paced environment
• Exceptional attention to detail
• Excellent verbal and written communication skills
• Effective problem-solving abilities.

ADDITIONAL DETAILS:

• This is a contract position based on maternity leave.

ClubLink is an equal opportunity employer committed to providing an inclusive workplace. Please contact [e-mail] if a workplace accommodation is needed throughout the selection process. Thank you for your interest in ClubLink.