Sales Training Specialist

Ritchie Bros. Auctioneers, Inc.; Burnaby; On-site; CAD 65,000 - 90,000; Full time

Job summary

Ritchie Bros. Auctioneers, Inc. in Burnaby, BC, is seeking a Sales Training Specialist to strengthen our sales team through structured training programs and ongoing enablement.

The role focuses on onboarding new hires, developing curricula, and partnering with sales leadership to improve productivity. You will assess learner needs, deliver engaging sessions, and drive programs that align with corporate strategy. Exposure to learning software and strong collaboration across teams are essential.

Qualifications

• 3-5 years of experience in sales training.
• 1-2 years experience professional facilitation.
• 1-2 years experience in a sales role or organization.
• Ability to read learning participants and adapt to meet needs.
• Ability to partner with field leadership when presented with potential performance gaps within programs.
• Ability to recommend development and coaching strategies.
• Experience with learning related software (screen capture, recording, elearning authoring tools), an asset.
• A strong work ethic with the ability to effectively multi-task and meet deadlines.
• Proven track record of professionalism in the workplace.

Responsibilities

• Deliver New Hire Sales Training Programs.
• Develop and deliver sales training initiatives; assumes full control and accountability for assigned training initiatives; focuses on sales team skills and productivity.
• Assess participant skill and knowledge levels and provide feedback to leadership.
• Provide guidance regarding coaching and performance management opportunities (probationary period assessment).
• Deliver ongoing training & development solutions to Sales Organization.
• Participate in training functions, events, and conferences coordinating and facilitating.
• Coach and train sales representatives and leaders in one-to-one or group settings on evaluating and addressing training needs.
• Work with stakeholders to develop training solutions to drive sales skills and productivity.
• Evaluate and develop training programs content with design teams.
• Ensure training programs reflect current business practices and policies.
• Enhance or create training materials and tools as required.
• Conduct needs analyses and recommend appropriate development solutions with cost-benefit analysis.
• Coordinate training program logistics with internal partners.
• Maintain communication about training endeavors at all levels.
• Flexible and willing to perform other tasks as assigned.

Skills

Sales training

Facilitation

Sales experience

Needs analysis

Coaching strategies

Reading learners

Multi-tasking

Professionalism

Onboarding enablement

Tools

Screen capture tools

eLearning authoring tools

Recording software

Job description

About Us

RB Global (NYSE: RBA) RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About The Team

Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused – we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and develop within our organization.

À propos de l’équipe - SFRB

Services Financiers Ritchie Bros. est notre division dynamique et passionnée de financement d'équipements. Nous sommes proactifs, entreprenants, collaboratifs, enthousiastes, énergiques, résilients, compétitifs, amicaux et axés sur le client : nous apprécions nos collègues et les adjectifs qui nous caractérisent. Notre plus grande satisfaction est de contribuer à la réussite et au développement de nos collaborateurs au sein de notre organisation.

Job Description

In this role, you will directly contribute to the corporate strategy to increase efficiency and productivity of our sales team in two distinct ways. Facilitate new hire training solutions. Partnering with Sales Leadership Team and other Business Units as required to evolve the effectiveness of the onboarding, development and continuous enablement of our sales and sales support teams.

Responsibilities

• Deliver New Hire Sales Training Programs
• Responsible for developing & delivering sales training programs and initiatives; assumes full control and accountability for assigned training initiatives; focuses on sales team skills and productivity
• Assess participant skill and knowledge levels and provide feedback to leadership
• Provide guidance regarding coaching and performance management opportunities (inclusive of probationary period assessment)
• Deliver Ongoing Training & Development Solutions to Sales Organization
• Participates in training functions, special events, and corporate conferences in the capacity of planning, coordinating and facilitating
• Coaches and trains sales representatives and sales leaders in a one-to-one or group setting on how to evaluate and deal with unique training scenarios or skill development requirements
• Works directly with business stakeholders in the development of training solutions to drive sales team skills and productivity
• Training Program & Content Evaluation & Development
• Collaborate with content development and design team
• Design, assess and update training programs
• Ensure training programs reflect current business practices and policies
• Enhance or create training materials and tools as required
• Training & Development Needs Assessment
• Consults with stakeholders to understand strategic and tactical business objectives and identifies development needs and priorities
• Conducts needs analysis and recommends appropriate development solutions with supporting cost benefit analysis
• Training Program Administration
• Coordinate with internal partners to ensure training program logistics support the business
• Maintains communication links at all levels regarding training endeavors
• Flexible and willing to perform other tasks as assigned

Qualifications

• 3-5 years of experience in sales training, with a proven ability to develop and deliver effective training programs.
• 1-2 years experience professional facilitation.
• 1-2 years experience in a sales role or organization Professional office work environment.
• Ability to read learning participants and adapt to meet needs.
• Ability to partner with field leadership when presented with potential performance gaps within programs.
• Ability to recommend development and coaching strategies.
• Experience with learning related software (screen capture, recording, elearning authoring tools,etc.) an asset.
• A strong work ethic with the ability to effectively multi-task and meet deadlines.
• Proven track record of professionalism in the workplace.